Job Title Field Service Engineer



Job title:
As a Field Service Engineer, you will manage Customer relationship through the effective use of technical knowledge to install, service, and maintain customer sites mainly in Abu Dhabi.

Your role:

Install Philips Healthcare (PH) equipment according to quality standards, perform planned maintenance, including field modifications, corrective actions, when necessary, as set by PH.

Demonstrate commitments to meet customer needs and requirements, flexibility to support during emergency, performing services as per quality standards including timely reporting as per compliance requirements.

Beware of customer needs and generate potential commercial leads for upgrades (Philips Lifecycle Solutions -PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization. Support the district customer services account manager as appropriate with contract renewals etc.

Keep abreast of new technologies, develop to support multi-modality, responsible for executing service events (maintenance & Installation) in compliance with applicable version of Business Unit (BU) / Business Line (BL) service manuals and relevant PH quality standard policies.

Be a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets.

As Field Service engineer you will be working as a resident engineer in Abu Dhabi - as a team member of Customer Service delivery team and reporting to Service Delivery Manager.

You will have an opportunity to develop your technical skills in a multinational set up while working in a hybrid model.

A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.

You\'re the right fit if:

Degree level education or equivalent within Electrical or Electronics/ Biomedical Engineering

3-5 years of experience in similar role

Willing to travel across UAE without any restrictions.

Fluent in English, verbal and written, Arabic (optional)

Good Interpersonal skills for daily interaction with the stakeholders

Time management and problem-solving mindset

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won\'t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you\xe2\x80\x99re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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