Job Title Field Service Engineer - Graduate (Emiratization)



Location: Dubai, UAE

Duration: 1 year contract

Mandatory requirement: Emirati national only holding Family Book and registered/ able to register in NAFIS

NAFIS is a governmental federal program aimed at increasing the competitiveness of the Emirati human resources and empowering them to occupy jobs in the United Arab Emirates\xe2\x80\x99 private sector over the next five years. It is launched as part of the \xe2\x80\x9cProjects of the 50\xe2\x80\x9d, which aim to accelerate the development journey of the UAE.

In this role, you have the opportunity to make life better

Positively impact the Philips business in the United Arab Emirates! Support the digital transformation of our healthcare system bringing to the market innovative solutions with the aim to improve the life of patients and healthcare professionals.

You are a part of
A team of professionals who offer service & customer support to local hospitals and health providers along with service experts that provide global support, training and customized solutions.

You are responsible for

Installing Philips Healthcare (PH) equipment according to standards with respect to quality and installation time as set by PH

Performing planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH

Performing corrective maintenance, supported when necessary by tier-2 support helpdesk

Submitting timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned

Being aware of customer needs and potential commercial leads (Philips

Lifecycle Solutions \xe2\x80\x93 PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization

Being a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets

To succeed in this role, you\xe2\x80\x99ll need a customer-first attitude and the following

Emirati national only, holding Family Book and registered/ able to register in NAFIS

Post-2021 university degree majored in Biomedical Engineering, Electrical Engineering or equivalent

0-2 years of related experience

Fluency in both English and Arabic

Customer-oriented mindset

Availability for business trips inside the UAE (at least 60% of the working time)

In return, we offer you

A 12-month program that will provide a unique opportunity to gain valuable skills in a supportive environment. In addition, the ability to grow within a multinational company and to understand the processes and structure of Health Tech Business. You can join the company that values the interaction between technology and people, while working on challenging projects.

Why should you join Philips?
Working at Philips is more than a job. It\xe2\x80\x99s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

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