Female Telesales Officer Banking Arabic Speaker Only
Dubai, United Arab Emirates
Job Description
Role Purpose: Participate in the achievement of Tele-calling activities assigned to the Telesales Unit. Key Accountabilities of the role ;
- Execute Tele-calling activities as assigned to the team,
- Enhance ENR / Takaful sales, card activation rates, control customer attrition,
- Ensure minimum requirement of calls are made
- Ensure compliance with bank policies and procedures,
- Ensuring guidelines are adhered to and call quality is maintained while interacting with clients,
- Support an environment oriented to trust, open communication, creative thinking, and cohesive team effort and
- Ensure deliverables are of the right level of service.
- Results Required
- Ensure that the monthly individual targets assigned by the management are achieved
- Ensure no Fatal Errors are committed
- Positive customer feedback
- Ensure customer queries are resolved within agreed TAT
- Deliver professionalism when dealing with customers and other departments
- Dubai: Reliably commute or planning to relocate before starting work (Required)
- Are you a female ?
- Bachelor's (Preferred)
- Telesales: 2 years (Preferred)
- Banking: 2 years (Preferred)
- Arabic (Preferred)
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Job Detail
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Job IdJD1453113
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned