Looking for a female customer service representative to help us manage customers and their bookings.
The person will posses below qualities to qualify for the job.
Manage daily bookings and assign technicians & drivers efficiently
Coordinate schedules to avoid delays and overlapping appointments
Handle customer inquiries through calls, WhatsApp & booking platforms
Provide excellent customer service with a polite and professional tone
Track technician movements and ensure timely service delivery
Resolve customer concerns and communicate updates smoothly
Work closely with operations team to ensure smooth daily workflow
Update Odoo / CRM system with accurate booking details
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