to support our sales and client management processes. This role is critical to ensuring seamless lead tracking, client onboarding, and operational efficiency. The ideal candidate thrives in a fast-paced environment, excels at multitasking, and is passionate about delivering exceptional client experiences.
Key Responsibilities
Lead Management: Log and track leads in HubSpot CRM with 100% accuracy, ensuring all inquiries are captured and followed up within 12 hours.
Client Onboarding: Coordinate client onboarding by sending service guides, collecting job details, and issuing payment links via Stripe or bank transfer.
Follow-Ups: Conduct 20 client follow-ups per week via WhatsApp or email to ensure timely responses and client satisfaction.
Task Coordination: Update task statuses in CRM, ensuring alignment with team deliverables and deadlines.
Feedback Collection: Distribute feedback forms post-delivery and log responses in CRM.
KPI Tracking: Monitor and report sales KPIs to support the Sales & Marketing Lead.
Client Communication: Handle initial inquiries via WhatsApp or email, escalating urgent issues to Business Development Manager within 1 hour.
Desired Candidate Profile
Experience: 3-5 years in sales administration, customer service, or a related role.
Proficient in CRM tools (HubSpot preferred) and task management platforms.
Strong organizational and multitasking abilities.
Excellent communication skills (English required; Arabic is a plus).
Familiarity with WhatsApp, Google Drive, and Calendly for client coordination.
Detail-oriented with a commitment to accuracy.
Proactive, with a problem-solving mindset.
Comfortable working in a hybrid setup (in-office and remote).
Job Type: Full-time
Pay: QAR1,500.00 - QAR2,000.00 per month
Application Question(s):
This is a sales position offering a base salary in the range of QAR 1,500 - QAR 2,000, depending on experience, plus the opportunity to earn additional income through commission on sales. Are you comfortable with this salary package?
Language:
English (Required)
Location:
* Doha (Required)
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