Female Guest Relation Officer
Dubai, DU, AE, United Arab Emirates
Job Description
We are looking for an enthusiastic and experienced
Female
Guest Relations Officer
to join our dynamic team in a leading hospitality brand. As a Guest Relations Officer, you will be responsible for ensuring our guests have an exceptional experience, from check-in to check-out. Your role will be crucial in creating positive and lasting impressions.Responsibilities:
Greet guests upon arrival and departure with a friendly and professional demeanor. Address guest inquiries, requests, and complaints promptly and effectively. Provide personalized services to VIP guests. Maintain guest records and ensure accurate information is communicated to the relevant departments. Work with the Front Desk, Concierge, and Housekeeping teams to ensure smooth operations and guest satisfaction. Anticipate guest needs and offer solutions to enhance their stay.
Requirements:
Previous experience in a guest relations or front desk role in the hospitality industry preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work flexible hours, including weekends and holidays. Fluency in [English/other languages] is a must; additional languages are a plus. A positive, can-do attitude and a passion for delivering excellent service
Benefits:
Visa provided Accommodation provided Transportation provided Health insurance
Job Type: Full-time
Pay: AED1,800.00 - AED2,200.00 per month
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Job Detail
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Job IdJD2142740
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned