Female Client Services Specialist

Dubai, United Arab Emirates

Job Description

Urgent hiring for Female Candidates based in Dubai, UAE who can join Immediately. We are a consultancy firm specializing in; work permits, study abroad placements, visitor visas, permanent residency programs, business immigration programs, investor visa programs, and second passport/citizenship programs. This is a strict sales opening with an attractive incentive structure and with the potential for immense career growth. Responsibilities:

  • Managing and responding to inbound leads via telephone and email
  • Managing and completing outbound leads via telephone and email
  • Handling client queries over the phone, by email, and during meetings
  • Provide potential clients with a suitable evaluation and profile eligibility
  • Convert telephone, email, or social media inquiries to walk-ins & client opportunities
  • Identify suitable immigration programs and advise clients on the overseas options we provide
  • Provide a fair, neutral, and detailed evaluation as per the client's needs
  • Give clear and accurate information
  • Update CRM system with all customer or client communications
  • Manage respective client database and leads
  • Schedule interviews with all clients and deal with all applicants in person or VIA Zoom
  • Generate monthly targeted sales by closing client contracts
  • Provide ongoing and after-sales service with follow-ups by call, video calls, chat, emails, calendar reminders, program updates, and meetings
  • Drive improvement and efficiencies within the company and identify opportunities to meet the increasing needs of the company
  • Develop and maintain strong relationships with all clients, management, senior management, and co-workers
  • Provide excellent client retention service.
Qualifications:
  • Strong command of the English language
  • Proficient in desktop application and internet
  • Must possess outstanding communication and interpersonal skills
  • Strong problem-solving, multitasking skills, and organizational expertise mastering job description, on-call scripting, and industry product knowledge
Key skills that are required for this role:
  • 2 - 3+ years of proven experience providing sales, consultancy, and or Immigration and visa services.
  • Good knowledge of various immigration/visa programs, sales strategies, negotiation tactics, and client retention concepts.
  • Excellent communication skills, expressive skills, and strong interpersonal skills.
  • Sales, Closing, Negotiation & Presentation skills
  • Strong enthusiastic and sociable personality
  • Ability to work in a fast-paced team environment.
  • Excellent language skills. The ability to speak multiple languages is an asset for this role. (French, Arabic, Hindi, Urdu, Malayalam, Tagalog, Spanish, Russian)
  • Target-driven attitude. Must be ready to achieve set targets and other sales goals (As per Company Requirements)
  • Must be motivated, energetic, and able to work as a part of a team
  • Must be outgoing, positive, and willing to learn and grow
  • Must be able to work to tight deadlines even when under pressure, whilst still being able to provide a high level of professional managerial service.
  • You must be proficient in Microsoft Office Suite, Google Workspace apps, CRM, Video conferencing apps, and Phone Dialers.
  • You must be proficient with; Email template generation, Email marketing, Video presentation, and Client information management.
Compensation:
  • Starting compensation package: AED5,000.00 + Commission
  • Work Visa + Insurance
  • Incentives
  • Bonuses
Job Types: Full-time, Permanent Salary: AED5,000.00 - AED10,000.00 per month Ability to commute/relocate:
  • Dubai: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Bachelor's (Preferred)
Experience:
  • Sales: 2 years (Preferred)
  • Customer Service: 2 years (Preferred)
  • Consultative Sales: 2 years (Preferred)
Language:
  • Hindi (Required)
  • Malayalam (Required)
  • Tagalog (Required)
  • French (Required)
  • Russian (Required)
  • Bengali (Required)
  • Spanish (Required)
License/Certification:
  • UAE Visit Visa (Required)

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Job Detail

  • Job Id
    JD1436714
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned