Al Emad Auto Workshop is seeking an experienced Insurance Coordinator to manage and oversee vehicle insurance claims from start to finish. The ideal candidate will have strong coordination skills insurance knowledge and experience within an auto workshop environment.
Key Responsibilities
Initiate process and manage insurance claims from start to finish in a timely and efficient manner
Liaise with insurance companies and adjusters to resolve issues discrepancies or denials and expedite claim approvals
Upload and manage all required documentation on insurance portals and the company OneDrive including before and after repair photos
Track insurance claims related to vehicle repairs and follow up regularly
Negotiate claim settlements when necessary and handle pre approvals and resubmissions
Coordinate with internal staff and external insurance companies to ensure smooth repair and claim processing
Collect and verify all accident related information including detailed descriptions photographs and insurance and contact details of all parties involved
Maintain accurate and organized records of insurance claims correspondence and transactions using electronic systems
Generate regular reports for management on claim status performance metrics and trends
Provide clients with timely updates on repair progress and insurance claim status
Deliver excellent customer service throughout the claims and repair process
Coordinate with internal departments such as workshop billing and administration to ensure smooth workflow and information sharing
Requirements
Female candidate preferred
Graduate degree or equivalent
Minimum three years of experience in the UAE as an Insurance Coordinator in an auto workshop
Strong knowledge of UAE motor insurance procedures
Excellent communication negotiation and organizational skills
Ability to handle multiple claims efficiently and work under pressure
Interested candidates may apply by sending their CV to SIDIQ@ALEMADAUTO.AE
Job Type: Full-time
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