Visa sponsorship, medical insurance, official employment
Front Desk Operations & Customer Service
Greet and welcome patients and visitors professionally.
Schedule, confirm, and manage appointments.
Handle patient inquiries (in person, phone, email) regarding services, hours, fees, and procedures.
Register new patients, verify personal and insurance info, and enter data accurately.
Use NABIDH, UniteCare, and other systems for data entry and patient management.
Notify clinical staff of arrivals and manage patient flow.
Address and escalate patient concerns as needed.
Provide guidance on check-ins, payments, and prep for appointments.
Administrative & Organizational Duties
Ensure compliance with UAE data protection laws and DHA regulations.
Maintain accurate documentation (registration forms, appointment logs, etc.).
Use systems (NABIDH, UniteCare, etc.) for scheduling, billing, and reporting.
Ensure timely data entry and reporting to avoid operational or regulatory issues.
Prevent unauthorized data access and report breaches immediately.
Assist in preparing administrative paperwork (e.g. consent forms, billing records).
Join training sessions and team meetings to stay updated on policies and systems.
Implement clinic policies, procedures, and updates from management.
Office Equipment & Supplies Handling
Properly use and maintain equipment (computers, phones, printers, etc.).
Report equipment malfunctions promptly.
Monitor inventory (stationery, forms, brochures) and report shortages.
Process payments, issue receipts, and maintain financial records in clinic systems.
Securely handle sensitive data and financial info in compliance with regulations.
Professional Development
Participate in training programs and workshops to enhance skills.
Stay informed on best practices in customer service and admin processes.
Share suggestions to improve clinic efficiency and patient experience.
Meet development and performance standards as set by the employer.
Reception Area Setup
Prepare the reception area before clinic hours, ensuring readiness of supplies and systems.
Ensure NABIDH and UniteCare software are operational before starting duties.
If you're enthusiastic, committed, and eager to grow with us, we would love to hear from you!
Please
do not
call or WhatsApp regarding this position, you may message through Indeed
only
. All applications will be reviewed.
Job Type: Permanent
Pay: AED8,000.00 per month
Application Question(s):
Do you have cash, credit and debit card handling experience?
Do you have experience taking payments through Tabby?
Experience:
* Admin Receptionist: 2 years (Preferred)
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