Job Description

Job Category: Hotel-Food and Beverage
:
Be the Warm Welcome at Our Award-Winning Dining Venues
At InterContinental Abu Dhabi, we believe that first impressions last. We are looking for a poised, friendly, and service-oriented F&B Hostess to be the welcoming face of our restaurants and lounges. If you have a passion for guest interaction and a flair for hospitality, this is your moment to shine.
As an F&B Hostess, you are the first point of contact for our guests. Your role is to ensure every guest feels welcomed, well-seated, and cared for from the moment they arrive until they leave. You'll manage reservations, maintain smooth seating flow, and support the restaurant team in delivering a seamless dining experience.
A little taste of your day-to-day:
Every day is different, but you'll mostly do:

• Greet guests warmly upon arrival with genuine hospitality and professionalism.
• Manage reservations and seating plans to optimize service efficiency.
• Escort guests to tables, present menus, and communicate relevant information to the service team.
• Build rapport with guests and remember frequent diners and their preferences.
• Handle guest inquiries, special requests, or concerns with grace and attentiveness.
• Support the outlet team during busy service periods with coordination and guest updates.
• Maintain the cleanliness and presentation of the reception and waiting areas.

What we need from you:

• Previous experience as a hostess or in a guest-facing hospitality role is preferred.
• Well-groomed, presentable, and confident communicator.
• Fluent in English; knowledge of Arabic or other languages is a plus.
• Strong organizational skills with the ability to multitask and remain calm under pressure.
• Friendly, approachable, and guest-focused personality.
• Flexible to work in rotating shifts, including weekends and public holidays.

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.

Skills Required