Job Description

Job Category: Hotel-Food and Beverage
:
As a Chinese-speaking Food & Beverage Attendant at InterContinental Abu Dhabi, you will be an integral part of delivering an exceptional dining experience to our diverse guests. You will provide personalized, attentive, and anticipatory service to ensure our Chinese-speaking guests feel welcomed and understood. Your role involves supporting the daily operations of our restaurant outlets, ensuring service excellence in line with InterContinental Hotels Group (IHG) brand standards.
A little taste of your day-to-day:
Every day is different, but you'll mostly do:

• Greet guests warmly and professionally, offering assistance in both English and Chinese.
• Present menus, explain menu items, and make recommendations where appropriate.
• Take food and beverage orders accurately and promptly.
• Serve food and beverages efficiently while adhering to brand standards.
• Handle guest queries and feedback in a courteous and effective manner.
• Maintain cleanliness and hygiene of the dining area, tables, and service stations.
• Ensure all billing and payment procedures are handled correctly.
• Work closely with kitchen and bar teams to ensure smooth service flow.
• Follow all food safety, hygiene, and health regulations.
• Assist in setting up and clearing tables, and resetting for the next service.
• Represent the InterContinental brand with elegance and attention to detail at all times.

What we need from you:

• Previous experience in a hotel or restaurant setting is preferred.
• Fluency in Mandarin or Cantonese and English is essential.
• Excellent interpersonal and communication skills.
• Positive attitude, team player, and passion for hospitality.
• Flexibility to work shifts, weekends, and holidays as needed.
• Knowledge of international dining etiquette and customer service standards.
• Ability to stand for long periods and manage high-paced service environments.

What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.

Skills Required