Key Responsibilities: FUJAIRAH LOCATION

Work Closely with the management to achieve Business Goals and objectives
Manage the day to day operation of outlets and report to management
Hands on outlets setup in terms of pre-opening tasks
Oversee and implement training plans of staff across all outlets
Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
Assist in recruiting the right members for every brand
Ensure all outlets run smoothly and complies with safety regulations
Familiar with suppliers in UAE market and overseas
Plan and implement environmentally sustainable work practices
Provide advice and guidance on issues relating to training as required
Check on outlets in a regular basis to make sure they are perfectly operating
Managing project progress and adapt work as required.
Conducting outlets review and creating detailed reports for management
Optimizing and improving processes and the overall approach where necessary
Promote and practices safe work habits, reporting potential safety hazards, operational inconsistencies and team member incidents to the management.
Investigate team member accidents, carry out initial enquiry to determine root cause in the interest of maintaining a safe work environment.
Create and keep a healthy and comfortable working environment for staff at outlet level
Monitor and ensure quarterly maintenance is conducted across all outlets
Manage stock control and inventory levels and report to management
Monitoring project performance and report management
Stay up to date with market trends and bring new ideas to implement
Communicate with the marketing department and oversee campaigns execution
Establish events calendar and prepare all outlets to launch specific promotions according to the occasion
Prepare yearly and budget forecasts for outlets
Ensure all outlets look presentable as per brand guidelines
Maintain records of revenue across outlets and implement activations to increase revenue
Carry out pre-opening tasks across new upcoming projects
Establish and enforce sales targets given by management across outlets
Daily and weekly meet-up with outlet managers to ensure company policies and standards are implemented
Monitor online reviews and ratings for all brands and ensure they are up to standards
Implement necessary SOP\'s across outlets to ensure standardization and smooth operation
Maintain levels of excellent customer service across all outlets and handle customer complaints personally
Oversee any catering, VIP event, or pop up for any outlet
Keep operational cost across outlets on budget and suggest methods to save cost
Monitor and implement customer satisfaction activities across all outlets
Submit service reports and customer retention reports to management
REQUIREMENTS:
Bachelor in Hospitality and Certification
Minimum of 3-5 years in Food & Beverage Manager role or similar role
Previous experience in managing several outlets
Previous knowledge in various computer software such as word, excel, PowerPoint, and POS systems
Experience in Outlet Pre-Opening and setup
Previous experience in licensed outlets
Good Organizational, Leadership, decision making , problem solving and Interpersonal skills
Be able to prioritize workload
Well-organized and detail-oriented and able to multi-task
Must have excellent verbal and written English skills.
Ability to spot and resolve problems efficiently
Capable of delegating multiple tasks

Min Experience:

3 Years

Salary :

AED 20000

Temp/Perm::

Permanent

Location :

Sharjah

Posted Date:

March 10, 2023

Parker Connect