Job Description

Job Overview:

The role focuses on managing and expanding key client accounts, with a strong emphasis on sales, project management, and client servicing within the exhibitions, events, and interior fit-out industry. The candidate will also lead project execution and support INDEX Design's growth strategy by developing new business opportunities.

Key Responsibilities:

Client Account Management

Build and maintain long-term relationships with clients. Act as the main point of contact, handling communication and regular check-ins. Understand client needs and align services accordingly to ensure satisfaction and repeat business. Keep client portfolios updated and retain existing accounts.

Sales & Business Developmen

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Achieve sales targets set by INDEX Design. Generate new business leads through cold calling, networking, exhibitions, and referrals. Upsell services to existing clients and proactively explore revenue growth opportunities. Convert leads into confirmed business, from inquiry to successful delivery and post-sales service. Monitor billing, budgets, and collections.

Project Management

Lead project briefing, timeline setting, budgeting, and coordination between clients and internal departments (design, production, operations). Oversee entire project lifecycle for exhibition stands, fit-outs, or related projects--both on-site and off-site. Ensure timely, high-quality delivery aligned with client expectations and company standards. Brief internal teams (design, production, logistics) with complete project details.

Marketing, Networking & Reporting

Attend exhibitions, conferences, and industry events to represent the company and explore new business opportunities. Support marketing activities related to client engagement and service promotions. Keep up to date with industry trends, client markets, and competitor activities. Submit regular reports to management on progress, pipeline status, and project outcomes.

Experience & Qualifications

Bachelor's degree in Business Management, Marketing, or related field. Minimum 7-10 years in client account or project management in the exhibition, events, or interior fit-out industry (preferably in the UAE or GCC). Proven success in sales, project execution, and long-term client retention. Valid UAE driving license and own car (field visits are required).

Skills & Competencies

Strong communication, negotiation, and presentation abilities. Deep understanding of exhibition stand production, timelines, and client servicing. Excellent project management and organizational skills. Customer-centric mindset with a proactive, problem-solving attitude. Ability to multitask, meet deadlines, and work well under pressure. Tech-savvy and fluent in written and spoken English; Arabic is a plus. Willingness to go the extra mile to deliver results and support the team
Job Type: Full-time

Application Question(s):

How many years of exhibition sales experience do you have?
Education:

Bachelor's (Preferred)
License/Certification:

* UAE Driving License (Required)