Do you see yourself as an Executive Secretary for Holiday Inn\xc2\xae Dubai Festival City? Travel is a journey. At Holiday Inn\xc2\xae, we make guests smile. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we\xe2\x80\x99ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we\xe2\x80\x99d love to give you a warm welcome to the Holiday Inn\xc2\xae family. The InterContinental Hotels Group\xc2\xae properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us. Reporting directly to the Executive Office and as directed by management, the primary responsibility of this role is to support the preparation and organization of the calendar, meetings and events related to the Executive Office, collating and delivering reports, and to handling all guest communication pre- arrival and post- farewell, pre-arrival planning and to update all guest preferences and profiles to ensure a seamless guest arrival. A little taste of your day-to-day

• Organize EO calendar and ensure no meetings overlap, reschedule with delegates if necessary. Highlight important IHG Corporate meetings.
• VIP and GM Welcome Cards to be made and given to EO for signature
• Prioritize documents & cheques for EO signature. Inform HODs and secretaries to send documents for EO signature a day prior to the date the management will be out of office in case of extended leave.
• Follow up on Jana POs that require CHM approval.
• Respond to social reviews on Trip Advisor for the cluster hotels and update response status in Medallia
• AFGRE Property Meeting Presentation Slides and HM Backup Information to be followed up with.
• Payroll to be done for EO in coordination using Civil soft.
• Ensure all Gift Vouchers have backup documents saved for finance audit.
• Coordinating and managing travel itineraries including trip agenda, visas, flight bookings, transfers, accommodation, expense reports, and other related tasks.
• Drafting and compiling presentations, spreadsheets, and any other correspondences if needed.
• Collating and delivering monthly/weekly/daily reports.
• Preparing, filtering, and reviewing invoices/expense reports prior to presenting to the EO for approval and signature.
• Assisting and handling hotel reservations for clients and hotel owners around the globe.
• Liaising with clients and other business guests, providing assistance/support as required
• Planning and scheduling internal and external meetings, interviews, orientations, and training sessions.
• Any information shared to be in high privacy/confidential and should not be disclosed.
• Any other related Ad hoc tasks.

What we need from you

• Communication skills \xe2\x80\x93 guests and colleagues will need to come to you with concerns as well as compliments, so you\xe2\x80\x99ll be easy to talk to
• Fluency in the English language - extra language skills would be great, but not essential
• Your Time management skills will be important to know how to prioritize tasks under pressure.
• Your outgoing personality is important in order to help our guests, and create memorable moments
• Experience - ideally, you\xe2\x80\x99ll have spent at least one year in a similar position in a 5-star property
• You\xe2\x80\x99ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
• Ability to work independently and within a team environment
• Look smart \xe2\x80\x93 wear your uniform, with pride
• Attention to detail will be always key

What you can expect from us We\xe2\x80\x99ll reward all your hard work with competitive salary and benefits. Join us and you\xe2\x80\x99ll become part of the global IHG\xc2\xae family \xe2\x80\x93 and like all families, all our individual team members share some winning characteristics. As a team, we work better together \xe2\x80\x93 we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us. So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.