Do you see yourself as an Executive Secretary for Holiday Inn & Suites Dubai Festival City? Travel is a journey. At Holiday Inn\xc2\xae, we make guests smile. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we\xe2\x80\x99ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we\xe2\x80\x99d love to give you a warm welcome to the Holiday Inn\xc2\xae family. The InterContinental Hotels Group\xc2\xae properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high-quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us. A little taste of your day-to-day:
Co-ordinate and arrange activities accorded to the Hotel Manager\xe2\x80\x99s office
Appraise Hotel Manager of the day-to-day activities of the section
Arrange appointments and meetings for the Hotel Manager, recording same in diary and ensure the Hotel Manager has the appropriate documentation for each appointment
Attend meetings such as Department Heads Meeting, Executive Committee Meeting and others as directed by the Hotel Manager
Take minutes of attended meetings, accurately transcribe and circulate to appropriate personnel
Arrange room and restaurant reservations for VIP guests/personnel
Prepare welcome letters for Hotel Manager\xe2\x80\x99s signature
Supporting the Reception with the check in and check out of guests & lobby duty
Update all guest preference and profiles to ensure a seamless guest arrival
Responsible for managing / balancing the inventory
Perform hostess duties at staff, guest and other functions as required
Assess priorities of work and assist in organizing Hotel Manager\xe2\x80\x99s priorities
Prepare replies to routine correspondence for Hotel Manager\xe2\x80\x99s signature
Take dictation of correspondence as required
Open and sort mail addressed to the Hotel Manager
Maintain a filing and trace system
Answer all incoming calls for the Hotel Manager and either transfer, redirect or take a message
Maintain the strictest confidentiality at all times on all matters
Demonstrate essential overall knowledge of the organization
Demonstrate familiarity with job tasks such as purchasing software and manage payroll & leave balances.
Understand the responsibilities of other sections and departments and co-operate with them
What we need from you:
Detailed knowledge of hotel reception operations
Ability to work under pressure and prioritize tasks
Advanced knowledge of Microsoft Office
Advanced knowledge of Opera
Exercises complete confidentiality and diplomacy
Uses initiative, self-motivated, confident and has a professional telephone manner
Ability to cope under pressure, manage unpredictable workloads and handle sensitive enquiries
Bachelor\xe2\x80\x99s degree
60wpm typing; shorthand or speedwriting is ideal
Minimum of two years in a secretarial role where experience has been gained in all aspects of secretarial work
What you can expect from us: We\xe2\x80\x99ll reward all your hard work with competitive salary and benefits. Join us and you\xe2\x80\x99ll become part of the global IHG\xc2\xae family \xe2\x80\x93 and like all families, all our individual team members share some winning characteristics. As a team, we work better together \xe2\x80\x93 we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us. So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests. At IHG, we\xe2\x80\x99ve made a promise. As one of the world\xe2\x80\x99s leading hotel groups, we\xe2\x80\x99re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected \xe2\x80\x93 wherever they are in the world. Want to be part of the journey? Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn\xc2\xae\xef\xb8\x8f we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we\xe2\x80\x99ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we\xe2\x80\x99d love to give you a warm welcome to the Holiday Inn\xc2\xae\xef\xb8\x8f family. Let\xe2\x80\x99s Go Further Together.
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