Job Description

Introduction:
Come move the world with us!
Wake up each day to be part of a global movement. A movement to make an impact. A movement to go for it! A movement to provide best-in class solutions. A movement to be empowered. A movement to do the right thing.
Make AIT Worldwide Logistics the next stop on your career journey!
See what our teammates say about working at . Overview:
Responsible for executing end?to?end ocean export operations, ensuring timely documentation, shipment management, customer coordination, and KPI compliance while supporting pricing and business growth initiatives. Responsibilities:

• Manage freehand, nomination, and locally sold ocean export accounts, ensuring end-to-end shipment execution as per customer and company SOPs.
• Coordinate closely with Pricing / Ocean Manager for timely and accurate RFQ submissions and provide competitive quotations/rates to intercompany and customers.
• Handle carrier and vendor relationships, including shipping lines, NVOCCs, CHAs, transporters, shippers, and overseas partners, to ensure smooth operations and service continuity.
• Take ownership of booking placement, SI filing (INTTRA/carrier portals), AMS & ISF submissions, and ensure all filings are completed within prescribed cut-offs.
• Manage HBL and MBL processes, including draft preparation, customer confirmation, debit note coordination, payment follow-ups, and timely release with applicable free time.
• Track shipments proactively, ensure milestones are updated in the system, identify deviations from schedules, and coordinate recovery plans with carriers, cartage agents, and international partners.
• Ensure accurate and timely billing, adherence to mandatory CW fields, and achievement of defined KPIs in line with company guidelines.
• Send pre-alerts to destination offices, ensuring complete and accurate documentation for seamless handover and downstream execution.
• Partner with local sales teams to support customer communication, resolve operational issues, conduct carrier/customer business reviews, and contribute to business growth initiatives.
• Ensure strict compliance with customer SOPs, internal policies, and AIT operational KPIs, while supporting additional responsibilities as required by business needs.
• Complies with all policies and standards
• Performs other duties as assigned

Qualifications:

• A team player who works well with others - being respectful to our teammates is a Core Value
• A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
• Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
• Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Other Skills We Hope to See:

• Graduate degree or equivalent qualification.
• 2-5 years of freight forwarding experience preferred, with exposure to ocean operations.
• Strong basic math and geography skills, with the ability to analyze numerical data, identify patterns, and draw logical conclusions.
• Working knowledge of DG/GDP requirements; CargoWise proficiency preferred (Basic Cargo knowledge an advantage).
• Sound understanding, or ability to quickly learn, ocean freight movement, vendors, container types, equipment, Incoterms, regulatory requirements, pricing, service routings, and shipment profitability.
• Basic knowledge of country regulations and AIT policies/procedures, with a focus on risk mitigation for customers and the company.
• Effective verbal communication and interpersonal skills, with the ability to interact confidently in one?on?one settings.
• Strong time?management skills to meet deadlines in a fast?paced, high?volume environment.
• Demonstrated team orientation, respect for colleagues, and alignment with core values.
• Strong work ethic with a sense of ownership, accountability, and independence.
• Growth mindset with a continuous improvement approach and openness to change.
• Strong customer service orientation, with the ability to build and sustain internal and external relationships.

What AIT Can Offer You:
In addition to base compensation, AIT offers a growing suite of competitive benefits to help our teammates realize their full financial, well-being, personal and professional potential.
AIT Worldwide Logistics benefits available across all global markets

• Vacation/holiday time
• Flight Tickets to home country
• Global employee support program
• Mindfulness tools
• Professional development
• Company events and gatherings
• Five paid volunteer hours through our

program
Our competitive employee benefits packages may vary by region and country. About AIT Worldwide:
About AIT Worldwide Logistics:
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America's-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground, and rail--on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action .
AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.

Skills Required