Job Description

Role Overview:

We are looking for a well-organized and proactive Events & Customer Experience Executive to lead our client engagement initiatives through well-curated events, corporate gifting, and personalized service. This role is critical in enhancing the client journey and brand presence for our real estate developments.

Key Responsibilities:

Event Management

Plan and execute in-house and external events, such as property launches, private viewings, exhibitions, and networking activations. Coordinate with venues, decorators, agencies, and internal departments to ensure smooth event delivery. Prepare and manage event budgets, timelines, and logistics. Represent the brand during events and ensure a high-end client experience.

Customer Experience

Serve as a point of contact for VIP clients during events and key touchpoints. Deliver white-glove service and ensure prompt, professional client interaction. Maintain and update client preferences, interactions, and feedback in the CRM system to personalize future engagements.

Corporate Gifting & Purchasing

Identify, source, and manage high-quality gifting items for clients, agents, and stakeholders. Handle procurement, vendor negotiations, and inventory of gift items. Coordinate personalized delivery experiences for gifting campaigns and festive occasions.

Internal Collaboration

Work closely with Sales, Marketing, Admin, and Management teams to align event and gifting initiatives with business goals. Provide post-event analysis, reporting, and improvement suggestions.

Requirements:

Minimum 3 years of experience in events management, purchasing/procurement, or customer service--preferably in real estate, luxury, or hospitality sectors. Strong communication and organizational skills with a high attention to detail. Proficiency in MS Office; experience with CRM systems like HubSpot, Salesforce, or Zoho is a plus. Ability to handle multiple priorities and work under pressure. Presentable and client-facing with a proactive mindset.

Preferred:

Knowledge of the UAE events and gifting vendor landscape.
Job Type: Full-time

Pay: AED4,000.00 - AED8,000.00 per month

Application Question(s):

What's your notice period?? What's your expected monthly salary?
Experience:

corporate giftings: 3 years (Required) vendor management: 3 years (Required) * events management: 4 years (Required)