Job Description

Job Title: Event Assistant
Job Summary: Events Assistant supports the planning, coordination, and delivery of the Event Section Head includinging the venue hire services and events within cultural and heritage sites. This role ensures excellent client service, smooth event operations, and the protection and respectful use of culturally significant spaces.
Key Responsibilities
Venue Hire Support

• Assist with enquiries, bookings, and contracts for venue hire
• Coordinate site visits and liaise with clients, suppliers, and internal teams
• Support scheduling, invoicing, and record-keeping for venue hire activities
• Ensure compliance with site regulations, capacity limits, and heritage guidelines

Event Coordination

• Support the planning and delivery of events (e.g. exhibitions, performances, workshops, private hires)
• Assist with event logistics including room setup, equipment, access, and timelines
• Be present during events to support clients and troubleshoot issues
• Coordinate with security, technical staff, and front-of-house teams

Cultural Site Care & Compliance

• Ensure events respect the cultural, historical, and conservation requirements of the site
• Monitor use of spaces to prevent damage and ensure safe practices
• Support risk assessments and health & safety procedures

Administration & Communication

• Maintain accurate records, calendars, and event documentation
• Respond to client enquiries professionally and promptly
• Support marketing of venue hire opportunities when required

Skills & Experience
Essential

• Experience working with venue hire services and/or event coordination
• Experience in cultural, heritage, museum, gallery, or historic sites
• Strong organizational and time-management skills
• Excellent communication and customer service skills
• Ability to work evenings or weekends for events when required

Desirable

• Knowledge of heritage conservation or cultural site protocols
• Experience with booking systems or event management software
• Basic understanding of health & safety and risk assessments

Personal Attributes

• Professional, reliable, and detail-oriented
• Respectful of cultural and heritage environments
• Calm under pressure and adaptable to changing event needs
• Team-focused with a proactive approach

Working Conditions

• Combination of office-based and on-site work
• Flexible hours including occasional evenings and weekends

Report to
Event Section Head

Skills Required