The Entertainment Technical Team Leader will be responsible to ensure a smooth and efficient operation of the Miral Experiences Leisure Facilities in the Entertainment Technical Department in relation to the Company Core Process; thus, directly impacting on the maintenance of rides, attractions and facilities.
This position supervises, monitors the day-to-day operations, upkeep of projection, audio, lighting, and special effects the rides and attractions.
The job scope also include:
Manages a team of Frontline Colleagues to include their on-the-job training, daily attendance, grooming coaching, appraisals and personal development plans.
Ensure that policies, procedures and performance standards that are in place in the department are being adhered to.
Forecast and maintain required spares and consumables in Maximo system.
Creates, evaluate, and maintain departmental policies applicable to current work settings.
Trains subordinates on how to level up technical know-how and source for applicable trainings to enhance knowledge.
Update Maximo system for all AVL transactions & approvals when it comes to Work Order, Purchase and Material Requisition, Service Request, etc.
Checks and evaluate proper manpower allocation in line with duty roster.
Coordinate, facilitate project initiated by contractors.
Identify point of improvement beneficial for AVL section.
Directs, supervises, and mentors Senior Technician and Technician activities in line with departmental objectives and workloads for the day.
Execute directions given by Manager and Director to attain goals and targets.
Task train Colleagues in the safe operation of equipment and to follow departmental policies and procedures.
Conduct Colleague performance appraisals in a timely, fair and constructive manner in order to promote their personal and career growth, coach and discipline colleagues to motivate and improve performance.
Assign and delegate tasks as required and follow-up.
Ensure that all safety rules and procedures are being adhered to at all times.
Ensure a clean and safe operating environment and raise any defects to their Manager\'s attention.
Conduct communication briefings as required.
Ensure all departmental checklists i.e. opening and closing checklists are being consistently completed, any required follow-up action is initiated and forms/records are being filed appropriately.
Deal with any internal or external customer requests and issues that are beyond the scope of their frontline Colleagues.
To be considered for this role, you will need:
Essential:
Related technical qualification
3+ years in a similar theme park environment
Hands on installation experience
Proven ability in troubleshooting
Problem solving skills
Able to adhere to strict timelines
Clear understanding of both written and spoken English
Computer skills
Ability to understand one line drawings and schematics
Able to spend long hours standing if required
Possess a firm knowledge of installation tools ad have the ability to use them
Ability to lift at least 25 kg
Desirable:
2+ years\' experience in the event and entertainment industry
2+ years\' experience in supervising teams
Operated Audio and Lighting systems for live entertainment
Component repairs of Audio, Lighting and video equipment
People Person who works well alone and part of a larger team
Self-Motivated , task driven individual who wants to get the job done