Job Description

We are Global Print-on-Demand (Global POD),
the Dubai-based subsidiary of The Customization Group.
We bring cutting-edge and scalable top-tier print-on-demand solutions to businesses and creators worldwide. Fast, sustainable, and hassle-free -- because your vision deserves the best!
The Customization Group is a global leader in mass customization, leveraging AI and automation to revolutionize the personalized products industry. With a strong international presence across Europe, North America, and the Middle East, we manufacture up to 500,000 unique products daily, reaching millions of customers through 20+ own online shops and 1,000+ partner stores. Our AI-first strategy drives efficiency, scalability, and innovation, keeping us ahead in a fast-moving market while growing through AI-driven acquisitions and partnerships.
Our diverse team of 500+ professionals from 40+ nationalities thrives in a culture of collaboration and ambition. Whether in our tech hubs, production facilities, or business locations, you'll find the perfect environment to take ownership and drive impact in the future of e-commerce.
We're opening a brand-new role for an Enterprise Account Manager within our MerchOne Corporate team. In this position, you'll lead strategic relationships with global brands, design AI-powered engagement concepts, and drive multi-million-dollar commercial growth across the US and Europe -- all from our Dubai innovation hub.
If shaping the future of personalized customer engagement excites you, keep reading.
Why you will love working with us:

• Competitive salary - Commission & performance-based bonuses!
• Global Exposure - Work with an international team and gain valuable cross-market

experience * Rapid Career Growth - A role that evolves quickly, opening doors to new opportunities

• Supportive Work Environment - Join a dynamic and collaborative team culture
• Ownership for your ideas to fuel your ambition
• Private Health Insurance
• A modern office in Dubai Internet City

What You will Do:

• Own global enterprise acquisition -- identify, engage, and win high-value clients across the US and Europe from our Dubai strategic hub. ?
• Lead consultative, multi-stakeholder sales cycles with Marketing, Loyalty, CX, Brand, and Procurement teams at major airlines, telcos, retailers, financial institutions, and global enterprises. ?
• Design creative, AI-powered engagement concepts (e.g., personalized gifting experiences, customized loyalty assets, AI-generated recommendations) tailored to each client's customer audience.?
• Build and manage 7-8 figure strategic accounts, from first outreach to contract signature to ongoing relationship expansion.?
• Navigate complex international procurement frameworks, RFP/RFQ processes, and multi-country compliance guidelines.?
• Coordinate cross-functional delivery with global production sites, operations, and product teams to execute large-scale personalized campaigns.?
• Drive predictable commercial outcomes by building, forecasting, and owning your revenue pipeline -- targeting multi-million USD quarterly quotas.?
• Act as the strategic partner to enterprise clients, presenting commercial proposals, insights, and data-driven creative solutions that elevate customer engagement.?
• Champion the use of AI internally and externally to craft scalable, innovative personalization concepts for enterprise clients.?

Preferred Background:
Experience:

• 4+ years in enterprise B2B sales or strategic account management, ideally selling marketing/engagement solutions, SaaS, loyalty tech, MarTech, digital services, or promotional product programs to large organizations.
• Proven success in closing complex, multi-stakeholder deals with enterprise clients -- ideally USD 1M+ ticket sizes or long-cycle consultative sales.
• Experience working with or selling into global markets (US/EU), handling time zones, remote stakeholders, and multinational procurement environments.

Skills:

• Strong consultative-selling capability, ideally with exposure to loyalty programs, customer engagement, personalized products, or AI-driven marketing solutions.
• Ability to design bespoke commercial propositions, not just respond to inbound requests.
• Comfortable owning the full account lifecycle: hunting, pitching, contracting, execution oversight, and long-term growth.
• Confident working with senior stakeholders -- CMOs, VPs of Marketing, Heads of Loyalty, Procurement Directors, Creative Agencies.
• Digitally fluent: HubSpot CRM, LinkedIn Sales Navigator, and BI dashboards for forecasting and targeting.
• AI-curious and excited about using generative AI to create new customer engagement concepts, product ideas, and personalized content.
• Fluency/C1 in English is required, any other languages are an advantage.

Even without every qualification, your unique experiences and skills could make you a great addition to our team, so embrace the opportunities that await you here. Your journey may lead to new skills, relationships, and success.
One team. Millions of happy customers worldwide. Join us!

Skills Required