Job Description

About KATIM
KATIM is a leader in the development of innovative secure communication products and solutions for governments and businesses. As part of the Space & Cyber Technologies cluster at EDGE, one of the world's leading advanced technology groups, KATIM delivers trust in a world where cyber risks are a constant threat, and fulfils the increasing demand for advanced cyber capabilities by delivering robust, secure, end-to-end solutions centered on four core business units: Networks, Ultra Secure Mobile Devices, Applications, and Satellite Communications. Our talented team of cross functional experts continually takes-on new challenges. We work with the energy of a start-up yet the discipline of a large business to make solutions and products work for our customers at scale.
We are seeking a skilled Network Engineer with solid experience in supporting, configuring, and maintaining enterprise network infrastructures. This role will focus on the deployment, operation, and maintenance of our network products, working closely with the Engineering team to support product validation and ensure readiness for client use.
Key Responsibilities

• Collaborate with the Engineering team to execute QA cycles and support UAT activities for our network products.
• Provide ongoing support to our clients, including around-the-clock availability as part of a 24/7 support model.
• Install, configure, and troubleshoot routers, switches, firewalls, and related networking equipment.
• Implement product-specific network security measures and maintain compliance with standards.
• Support upgrades, patching, and ongoing maintenance activities.
• Maintain up-to-date documentation of product deployments, QA/UAT results, incidents, and support activities.
• Contribute to continuous improvement initiatives and knowledge sharing.

Education and Minimum Qualification

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 3 years of experience in enterprise network operations or support.
• Strong knowledge of TCP/IP, VLANs, routing protocols (OSPF, BGP, EIGRP), and switching.
• Experience with firewall administration, VPN technologies, and secure networking practices.
• Familiarity with monitoring tools and troubleshooting methodologies.
• Relevant certifications (CCNA, CCNP, or equivalent).
• Experience in multi-vendor environments (Cisco, Juniper, Fortinet, etc.).

• Prior exposure to QA/UAT support in networking or product validation.
• Knowledge of data center or cloud networking concepts.

Key Skills

• Strong analytical and problem-solving skills with attention to detail.
• Effective communication and documentation skills.

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Skills Required