Engineer Iptv Operations
AE, United Arab Emirates
Job Description
Key Accountabilities
24x7 availability and to handle the escalations as and when required. Coordination with the Carriers partners for Trouble Ticket resolution. Able to generate Audit, health, capacity Reports Perform IGW tasks including testing with new partner Acceptance Testing and New Feature Implementation Handling Customer Complaints Configuration Changes in IGW core nodes ( SOFTX3000, SBC) Trouble Ticket resolution within SLA Operations and maintenance of SBC and IGW Able to read, understand and analyses to the call flow and Telecom Protocol traces Have strong communication ability with customer and handle VIP care cases.
Qualifications:
Bachelor degree in Electrical & Electronic or Telecommunications or Computer engineering or equivalent.
Experience:
More than 6 to 7 years of experience in Mobile Core network (IP Nating, SIP, and SS7 Signalling) and telecom technologies with team management and analytical abilities.
Skills
Good Knowledge about the following is must: SS7 ISUP, SIGTRAN, SIP, IP network , International Call Setup Call flow. Good knowledge core protocols like H.248, SIP, SS7, and SS7 over IP SIGTRAN, SIP/SIP-I/SIP-T, A-interface through knowledge of configuration and troubleshooting. Time and resource management. Report analysis skills. Communication, Flexibility and Customer Service Orientation. Work under pressure an able to motivate and inspire the team. * Strong troubleshooting skills.
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1988459
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationAE, United Arab Emirates
-
EducationNot mentioned