E Commerce Specialist
Job Description
Key Responsibilities
1.Oversee the company's e-commerce website, ensuring full functionality, accurate product listings, and user-friendly navigation.
2.Handle customer profile creation, order placement processes, and technical issue resolution.
3.Serve as a point of contact for both customers and internal teams to resolve e-commerce-related queries and order issues.
4.Provide assistance to the Customer Service Team in managing quotation requests, order tracking, and communication follow-ups.
5.Collaborate with the IT development team to ensure smooth deployment of updates and bug fixes.
6.Use project tracking tools like Azure Boards to monitor and assign development tasks and track completion.
7.Work directly with key stakeholders including the CEO, CFO, and Sales Managers to understand business needs and implement platform features that align with sales and operational goals.
8.Identify pain points in online sales workflow and suggest automation or technical solutions to improve efficiency.
9.Contribute to UI/UX improvements, ensuring the platform supports customer conversion and satisfaction.
Min Experience:
4 Years
Salary :
AED 8000
Temp/Perm::
Permanent
Location :
Dubai
Posted Date:
June 24, 2025
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Job Detail
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Job IdJD1916270
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:8000 per month
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned