A Retail Fashion E-commerce & Digital Manager is responsible for overseeing the online presence and digital strategies
1. E-commerce Strategy: Developing and implementing strategies to drive online sales and revenue growth.
2. Website Management: Managing the company\'s e-commerce website, ensuring it\'s user-friendly, up-to-date, and optimized for conversions.
3. Digital Marketing: coordinating/Creating and executing digital marketing campaigns, including SEO, SEM, email marketing, and social media advertising : Also to run performance marketing plan for the brand.
4. Customer Experience: Ensuring a seamless and engaging online shopping experience for customers, from browsing to checkout.
5. Inventory Management: Coordinating with the inventory team to maintain accurate product listings and stock levels.
6. Analytics and Reporting: Monitoring website traffic, sales data, and other key performance indicators to make data-driven decisions.
7. Content Management: Overseeing the creation and curation of product content, images, and descriptions.
8. Mobile Commerce: Optimizing the mobile shopping experience for customers through responsive design and mobile apps.
9. Online Merchandising: Deciding how products are displayed online and implementing merchandising strategies.
10. Technology Integration: Staying updated on e-commerce trends and implementing new technologies that improve the online shopping experience.
11. Budget Management: Managing the digital business budget effectively to maximize ROI.
12. Team Leadership: Leading a team of digital marketers, web developers, and other professionals to achieve department goals.
13. Vendor Relationships: Collaborating with e-commerce service providers, payment gateways, and third-party partners.
14. Customer Insights: Gathering and analyzing customer feedback and data to make improvements.
15. Compliance: Ensuring compliance with online retail regulations and data privacy laws.