Job Description

JOB DESCRIPTION

Position Title: E-commerce IT Officer (Digital Marketing & Website Management)

Job Code: HO-PC-D-011

Grade: 14

Department: IT

Location: Dubai, United Arab Emirates

Reports To: Project Manager

About the Company

Petrocontracts International is one of the fastest growing Business Management Consultancy companies to provide wide-ranging consulting, expert, and advisory services in the areas of Project Management, Proposals, Estimation, Contracts & Claims Management across energy, oil & gas, power, and infrastructure domain. We are also now venturing into the IT related Business.

Within the industry, we are admired for our innovative approach of delivering complex projects, challenging the norms, applying superior business strategies, pioneering new commercial & operational models, and optimizing value to even the most remotely relevant assignments.

This is an excellent opportunity for ambitious and passionate individuals to join Petrocontracts International's growing team where your contribution will be invaluable, and your career prospects will be enhanced both locally and globally.

One of our core values is 'people first'. We invest in you for the long term, to ensure you reach your full potential. You're encouraged to have a growth mindset and are given the space to develop personally and professionally, building a flexible career that works for you.

:

We are looking for a tech-savvy

E-commerce IT Officer

with expertise in

Laravel development, digital marketing, and website management

to optimize and maintain our e-commerce platforms:

CONSCA.WORLD

PCMO.WORLD

You will be responsible for

ensuring smooth website functionality, improving performance, implementing digital marketing strategies, and developing new features

to enhance user experience and drive sales.

Key Responsibilities

1 Website Development & Maintenance (Laravel Expertise Required)

Develop, maintain, and optimize Laravel-based e-commerce websites for performance, security, and scalability. Troubleshoot and fix bugs, errors, and downtime issues. Implement new features, APIs, and integrations (payment gateways, shipping providers, CRM tools). Ensure mobile responsiveness, fast loading speeds, and SEO-friendly structure.

2. Digital Marketing & SEO

Manage Google Ads, Facebook/Instagram Ads, and retargeting campaigns to drive traffic. Optimize on-page SEO (meta tags, URLs, schema markup) and technical SEO (crawling, indexing, Core Web Vitals). Conduct A/B testing, conversion rate optimization (CRO), and heatmap analysis to improve UX. Monitor Google Analytics, Search Console, and ad performance metrics to refine strategies.

3. E-commerce Platform Management

Administer product uploads, inventory sync, pricing updates, and discount setups. Implement security patches, SSL certificates, and fraud prevention measures. Work with UX/UI designers to improve navigation, checkout flow, and customer journey.

4. Automation & Performance Optimization

Set up automated email/SMS marketing (abandoned cart, order confirmations, promotions). Optimize server performance, caching, and database queries for faster load times. Integrate AI chatbots, recommendation engines, or personalization tools (if applicable).

5. Reporting & Analytics

Generate weekly/monthly reports on website traffic, conversions, and marketing ROI. Track KPIs (bounce rate, session duration, conversion rate, ROAS) and suggest improvements.

Qualifications and Requirements

1. Educational Background:

Bachelor's degree in IT, Computer Science, Business Administration, E-commerce, or a related field.

Advanced certifications in Digital Marketing, SEO, or Data Analytics are a plus

.

Professional Experience:

2-5 years of experience in B2B e-commerce, wholesale marketplaces, or multi-vendor platforms. or related roles.

Experience with payment gateways (Stripe, PayPal, Razorpay).

Knowledge of ERP/CRM integrations (Salesforce, Zoho, Odoo).

Understanding of AI/ML for e-commerce personalization.

3. Technical Skills:

Laravel & PHP: Strong experience in Laravel framework, MySQL, RESTful APIs. Frontend: Proficiency in HTML5, CSS3, JavaScript, jQuery, Vue.js/React (optional). E-commerce Platforms: Experience with Shopify, WooCommerce, or custom Laravel e-commerce systems. Digital Marketing: Knowledge of Google Ads, Facebook Ads, SEO, Google Analytics. Server & Hosting: Familiarity with cPanel, AWS, Cloudflare, Git.
Proficiency in digital marketing tools (Google Analytics, Google Ads, Facebook Ads Manager, etc.).

Knowledge of SEO tools like SEMrush or Ahrefs.

Familiarity with CRM and email marketing software (e.g., HubSpot, Mailchimp).

Soft Skills:

Strong analytical and problem-solving skills.

Excellent communication and interpersonal abilities.

Creativity with a strong sense of initiative.

Ability to work collaboratively in a team-oriented environment.

Key Performance Indicators (KPIs)

Website Uptime & Speed: (99.9% uptime, <2s load time).

Traffic Growth: Increase in organic & paid traffic.

Conversion Rate Improvement: Higher checkout completions.

Security: Zero major breaches/vulnerabilities.

You can reach out at -

danish@petrocontracts.com

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Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month