Barcelo Al Jaddaf Hotel is a 5 Star hotel committed to providing exceptional guest experiences. We are seeking a dynamic E-commerce Executive to enhance our online presence and drive direct bookings through digital channels.
Job Summary:
The E-commerce Executive will be responsible for managing the hotel's online platforms, optimizing digital marketing campaigns, and increasing online visibility to boost sales and reservations.
Key Responsibilities:
Manage and update the hotel's official website and online booking platforms.
Develop and execute digital marketing strategies including email marketing, and social media campaigns.
Coordinate with OTAs (Online Travel Agencies) and other third-party booking platforms.
Monitor and analyze website traffic, booking patterns, and campaign performance using analytics tools.
Implement promotional campaigns, discounts, and packages to attract online guests.
Collaborate with the sales and marketing team to align online initiatives with overall hotel branding.
Handle customer inquiries related to online bookings and maintain high levels of online customer service.
Stay updated with industry trends and competitors' online strategies.
Prepare reports on online sales performance and provide insights for continuous improvement.
Job Type: Full-time
Education:
Bachelor's (Required)
Experience:
e-commerce, digital marketing, or online sales: 2 years (Required)
hotel management software (PMS) and channel management tools: 2 years (Required)
Hospitality industry: 1 year (Required)
Location:
* Dubai (Required)
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