Job Description

ECOMMERCE ACCOUNT MANAGER

Job description:

Key Responsibilities

:

Drive growth on platforms such as Noon and Amazon through effective collaboration with partners and strategic product launches. Lead and manage the e-commerce team by prioritizing tasks, providing guidance and ensuring high productivity. Oversee e-commerce account operations, including product listings, content management and campaign execution. Ensure efficient daily operations and optimize resources within the e-commerce channel. Monitor and analyze competitor's strategies and market trends, providing actionable insights to maintain competitiveness and boost performance. Ensure timely delivery of solutions that align with customer needs and market demands. Utilize data, information systems and metrics to maximize market share, sales and profitability on e-commerce platforms. Forecast and monitor key account metrics, preparing regular reports on sales performance and forecasts. Act as the primary contact for e-commerce platforms, maintaining strong client relationships, handling price negotiations, promotional planning, event placement, and specialized marketing and operational programs. Report transparently on monthly and quarterly initiatives, revenue insights and stock status to the Director of E-Commerce.

Qualifications

:

Bachelor's degree in Business Administration, Marketing, or a related discipline. Minimum 4-5 years of experience in an Account Manager or Supervisor role, with strong working relationships across e-commerce platforms. Fluency in English and Hindi is mandatory; proficiency in Arabic is an added advantage. Strong analytical capabilities with hands-on experience using e-commerce tools to generate actionable insights. Solid understanding of the UAE e-commerce landscape, including market trends and consumer behavior. Preference will be given to candidates with experience in the smartphone industry, particularly those with direct 1P and 3P exposure on leading e-commerce platforms.

Skills

:

Vendor or Seller Management

: Expertise in building and managing relationships with vendors, including effective negotiation and collaboration.

Pricing Strategy

: Skilled in crafting and executing pricing strategies for both 1P and 3P products, accounting for market dynamics and profitability.

Microsoft Office Proficiency

: Advanced skills in Excel for data analysis and reporting, along with proficiency in PowerPoint for creating presentations.

Data Analysis and Metrics

: Ability to analyze sales data, metrics and performance indicators, extracting insights to inform strategies and drive outcomes.

Communication and Negotiation

: Strong presentation, verbal and written communication skills, with proven negotiation abilities.
Job Types: Full-time, Permanent

Job Location: Dubai,UAE

Job Type: Full-time

Pay: AED8,000.00 - AED12,000.00 per month

Application Question(s):

Please specify your expected salary for the role. Do you have experience managing e-commerce operations in the smartphone or electronics category?
Experience:

E-commerce Supervisor/Account manager: 4 years (Required)
Language:

* English and Hindi (Required)