Job Description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to: Sales specialist Emobility
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Your role and responsibilities
In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance.
The work model for the role is: onsite
This role is contributing to the Electrification /E mobility in UAE cluster .
You will be mainly accountable for:

• Contributing to customer satisfaction by planning and executing service work as per customer order and expectations.
• Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations.
• Taking actions to identify new service business opportunities for ABB, in close cooperation with customers and other ABB teams.
• Coaching technicians and engineers and supervising complex site activities.

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Qualifications for the role

• 2+years of experience in E mobility, 5+ years of experience in service
• Bachelor's degree in electrical engineering
• DC charger experience & standard service process experience
• Strong communication skills
• You are at ease communicating in English

What's in it for you?
- We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn't just matter, it moves things forward
Benefits
ABB offers a full range of benefits to help you thrive at work and beyond.
Call to Action
Contribute to a collective vision. This is where progress takes flight, teams turn ideas into impact, and we define what's next. Run What Runs the World.
EVP Hashtags
#ABBCareers
#RunwithABB
#Runwhatrunstheworld
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Skills Required