Position: Duty Manager - Russian Speaker Location: Ajman At Ajman Hotel managed by Blazon Hotels, we focus on attracting and retaining people with a strong sense of leadership and passion. We are dedicated to creating a culture where our colleagues are motivated and challenged to invest their creativity. Our people are what distinguish us, and we always provide opportunities to help them further develop their skills, their goals, and their long-term career success. Responsibilities: Ensures the smooth running of the operations on a day-to-day basis and in a proactive manner. Ensures that as per the company Health & Safety Policy, the fire exits are free of obstacles. Support and assist all Front Office sections. Ensures that all guests receives prompt, cordial attention and personal recognition and resolves related problems. Inform and co-ordinate with other operating departments e.g. Housekeeping, Engineering, Sales and Butlers of Front Office matters which may concern them. Check all correspondence of the day\xe2\x80\x99s arrivals to familiarize with arrived and arriving guests and their needs, follows up as required. Control room availability for walk-ins and establish accountability for guests departure dates and times. Follow up with Housekeeping any unresolved room discrepancies. Maintain reservation procedures, same day arrivals. Check all arrivals folios, follows up on credit standing of walk-in guests and validity of account to company instructions. Check all billing instructions and guest credit for accuracy. Follow up and resolve related issues. Maintains appropriate standards of conduct, dress, uniforms, hygiene, appearance and posture for all departmental employees. Ensures that all departmental information is kept accurately and up to date. Promotes in house sales and facilities to maximize hotel revenues. Understand and carries out duties in line with Hotel Emergency Procedures. Inspects Front and Back of house for cleanliness, Health & Safety and reports any faults to concerned departments. Inspects guestrooms on a daily basis. Coordinates/Assists security personnel in all related matters. Responds promptly to any operational requests from Front Office and other hotel departments. Attends to referred and unsolved problematic situations. Coordinates and assists with accommodation and transportation of guests in overbooked situations. Completes VIP, delegations and group leaders welcome and farewell as appropriate. Relieves the Night Manager on his off day and vacation. Conduct efficient hand-over with coming Manager. Benefits: Employment Visa, Service Charge, Flight Ticket, Insurance, Accommodation, and Free Meals and Transportation. Job Type: Full-time Language:

• Russian (Required)