Grand Excelsior Hotels

Verify all the transactions performed by the front desk.Verifies all account postings and balances.Verify that room rates are correct.Monitor the current status of coupon, discount and other promotional programs.Prepares a summary of cash, cheque and credit card activities.Process guest charges…

Make lists of potential clients and conduct surveys to identify customers actively seeking a hotelContact customers via calls or arranged meetings to discover their needs and requirementsPrepare and present sales proposal to potential clients, highlighting the best features and qualities…

Responsible for coordinating internally with the sales & marketing team.Generating reports, preparing proposals, collection details, coordinating with the clients.Prepare correspondence to customers, internal booking reports and file maintenance.To monitor closely and assure implementation of the standards in the sales office…

Ensures standards & house rules are maintained during shift in all areasAssists as needed in hotel departments e.g. food & beverage, housekeeping, switchboard, G.S.AEnsure arriving guests receive prompt cordial attention & personal recognition.Meets & escorts arriving VIP’s, and CEM (Customer…