Duty Manager

Abu Dhabi, United Arab Emirates

Job Description

Keep track of monthly, quarterly and yearly goals Handling customer and employee issues Overseeing operations, including maintenance, cleanliness and efficiency Ensuring that security and safety regulations are met Meet regularly with upper management to stay informed on company issue Keep track of monthly, quarterly and yearly goals Work with management to assess and improve processes and policies Monitor and report on revenue and cash flow Overseeing non-medical operations in the ZVC and the pet hotel. Ensure positive work environment to allow the ZVC achieve its goals Report to the Ceo and the Medical Manager weekly and monthly. Keep communicating with the municipality and MOCCAE to be updated with any new legislations, regulations and license documents. Work with Human resources including Hiring and training operation staff. Ensure that daily operations run smoothly in the clinic and up to standard.
  • Implement Financial reports as the daily revenue and PNL and its analysis.
  • Achieve the strategies that guide the center to achieve its mission and vision
  • Ordering the Nonmedical supplies and Manage the ZVC inventory.
  • Manage the pet shop corner including the pet food and accessories including ordering, stocking and selling.
  • Initiates promotions, marketing and sales plans.
  • Promotes internal marketing programs to increase clients visitation rate
  • Maintain effective advertising on appropriate venues
  • Ensure that all the software data and all the paper work are achieved smoothly.
  • Manage the Public relation, the marketing and sales work.
  • Maintains the ZVC philosophy for attracting new clients and retaining existing ones.
  • Resolves financial problems with clients.
  • Promotes client-centered environment
  • facilitate programs and processes that meet client needs
  • Develops and updates the employee handbook, job descriptions, employee personal files
  • Resolves staff issues and help in staff continuous education.
  • ensure that the ZVC team provides quality care while generating adequate revenues to remain profitable.
  • Client service and relation, including client communication, education, interaction, grief protocol, patient and staff comfort.
  • Community involvement animal welfare societies.
They may also need to handle animals on occasion if sufficient staff is not available to assist the veterinarians. Manage the front desk, reception, groomers, cleaners, accountant, marketing, sales employee, pets hotel reception and the dogs trainers and carry out periodic auditing on their job Work on minimizing the cost and raising up the revenue. Cooperate and support the medical manager in all the veterinary work. Perform other duties as assigned by management. Required qualifications: 1. Demonstrated knowledge and experience in veterinary clinic procedures and regulations through any equivalent combination of education, training and experience. 2. Experience working in a high volume spay/neuter clinic and at least two years in a supervisory and/or management position preferred. 3. Must possess strong organizational, customer service, oral and written communication skills and be able to work effectively in a team environment with other medical professionals. 4. Able to meet background check requirements. 5. Well-organized. 6. Efficient in paperwork and software of the ZVC. 7. Good communication skills and public relations skills. 8. Has the ability to learn and develop self-wise. Job Types: Permanent, Full-time Ability to commute/relocate:
  • Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
  • Do You have Experience in Veterinary center ?
  • What\'s your current salary?
  • What\'s your Expected salary?
  • What\'s your Visa Status?

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Job Detail

  • Job Id
    JD1486832
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, United Arab Emirates
  • Education
    Not mentioned