Job Description

Join our Team

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About this opportunity

We are currently searching for a Domain Sales Support Manager to be part our team and lead our technical design and customer engagements at CxO/Director level supporting the Country Managers and Sales organization with business development and domain specific sales activities securing that Ericsson is perceived as a preferred partner.

The successful candidate will Work on strategic level identifying leads and developing opportunities to closure in areas such as Enterprise, AI, Automation, SMO, Slicing, Application Development and IT and Network Managed Services

As a Domain Sales Support Manager CSS Services and New areas you will support all countries and customers across the Gulf

What you will do

Identify customer business needs through consultative engagements and translate business opportunities into sales, utilizing the Ericsson portfolio and capabilities Build and maintain customer relationships on C-level securing strategic collaboration! Initiate and drive customer dialogue building on existing business. Secure and maintain relationships, with sales partners and third parties to meet customer requirements and Ericsson business performance Drive business continuity including innovation, add-on sales, up-sales & software sales business model. Ensure price, margin and other terms and conditions in line with company guidelines! Conduct annual accounts planning sessions, In depth business focused discussions with customer. Analyze customer business environment, requirements, plans and issues Lead teams of Solution architects and technical experts in a matrix organization Investigate current customer network & determine list of potential activities and solutions Secure knowledge sharing, documentation, re-use & business continuity Bridge between Account, Domain & BU organizations. Perform coaching and mentoring activities to support internal competence build up.

You will bring

University degree in Business or Engineering, Master's degree would be advantageous or equivalent working experience. Minimum 8 years' experience from Sales in services in the Telco vertical. Technologically adept and savvy to manage new areas such as AI, Slicing & SMO Should be able to demonstrate ability to create a pipeline of opportunities and how a lead client engagement can be secured for closure. Sales Degrees and certifications could be advantageous. Change Management and Transformation skills Strong Portfolio expertise in area of responsibility Strong financial and business understanding Leadership skills in complex environment Business and Growth Mindset Relating, Networking, Persuading & Influencing Formulating Strategies & Concepts with entrepreneurial & commercial thinking Delivering Results & Meeting Customer Expectations

Why join Ericsson?

At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the world's toughest problems. Youll be challenged, but you won't be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.


Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city:

Kuwait (KW) || Sharq

Req ID:

767596