Description

Director of ERP Program

Location: AE

Company: Majid Al Futtaim

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities - all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

Role Purpose:

The director of ERP is responsible for development, and implementation SAP S4 Hana System across all operating countries of MAF Retail. In addition will be responsible for successful implementation and post go live management of SAP Enterprise Warehouse Management System (EWM) within UAE and later across other countries with a MAF distribution center. This individual will be responsible for defining and leading initiatives to improve all aspects of business process, solution and application integration within and outside utilizing SAP for Operations functions (Finance, Store Operations, Manufacturing, Supply Chain, CAR).

The Director of ERP shall provide leadership in the implementing ERP strategies, ensuring the flow of operations and coordinate with senior leadership to carry out change management, project planning, resource allocation, and team management.

Role Details - Key Responsibilities and Accountabilities:

Role Summary

Design, improve and implement robust and controlled business process solutions for Operations functions utilizing SAP and supporting systems to ensure effective integration with other business functions and applications

Oversee the development and implementation of solutions that ensure data consistency and availability. Ensure the Master Data Governance policies, guidelines and day to day execution is effective and efficient.

Lead teams of SAP Functional Consultants and other project team members from the business in the delivery of critical projects which require end to end process and technical expertise based on best practices, business process and SAP expertise.

Functional consultant in S/4HANA supply chain area (procurement, planning manufacturing and logistics)

Lead the production support activity for existing ERP implementation.

End to End management and co-ordination of the project, and the successful completion of the project

Ensure project deadlines and schedules are met; ensure project team members prioritize multiple tasks effectively and understand the components of running a successful project.

Based on schedule for the project, set time lines for each member of the team and delegate specific task to each members of the project

Predict risk factors and eliminate it for the successful completion of the project

Maintain complete authority over the ERP initiative to meet the business\'s needs.

Regularly work with senior leadership to implement change management, project planning, resource allocation, steering committee leadership.

Oversee technical design specifications, define test conditions, develop accurate and complete test plans and conduct/coordinate testing according to plan following all change control processes.

Lead and resolve ERP related service issues to ensure end user satisfaction.

Lead development & support activities for web applications that interface with ERP.

Oversee the identification and maintenance of training requirements with respect to existing or new technologies from SAP.

Develop leadership across SAP and supply chain

Human Capital Responsibilities

Assist with the implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management

Provide mentorship for the purpose of developing a continuous talent pipeline for key roles

Provide inputs on training needs and coordinate with the HC department to ensure facilitation of training requirements

Develop and implement on the job-training for the team

Provide inputs for the development of annual manpower plan

Ensure the implementation of MAF Retail\'s corporate policies and relevant procedures

Financial Responsibilities

Ensure alignment of procedures in accordance with the Delegation of Authority (DOA)

Provide budgets to the management for the upcoming financial year.

Assist in monitoring allocated budget to ensure compliance and highlight possible issues

Provide inputs on cost reduction measures

Disclaimer: This role description reflects the general details considered necessary to describe the principal responsibilities of the role identified and shall not be construed as an exhaustive description of all the work requirements inherent to success in the role.

Definition of Success

Project success is to meets the objectives under budget and under schedule.

Ensure the integration of ERP in MAF architecture and MAF business

Ensure proper migration system to the new ERP

To meet the goals while building good relationships with internal and external stakeholders.

Ensure the respect of labour laws, the rules and cultural practices of the country.

Other Context (if applicable):

N/A

Functional/Technical Competencies

Adapt new SAP ERP Commercial systems projects to meet the business needs and company growth.

Ensure project management of the new SAP ERP Commercial systems is done according to company / project policy.

Contributes in delivering the technical and functional training to the end users.

Guarantee proper documentation for business related SAP ERP applications.

Qualification, Experience & Skills:

Minimum Qualifications/education

Bachelor\'s degree in Information technology, computer science, engineering or a related field

Master\'s degree is a plus

Minimum Experience

Minimum 8+ years of experience in SAP in the field of Operations Management, Supply Chain.

Experience in FMCG Retail is mandatory.

Minimum one successful implementations, completion and healthy running of an SAP S4 ERP system

5+ years of experience managing a SAP Functional team

Knowledge in Supply Chain is a must

Skills

Retail SAP ERP S/4HANA knowledge required

Excellent interpersonal and communication skills, analytical skills, leadership and project management skills

Proficient in SAP ERP software and principles, enterprise project management software, and project portfolio management software

Strong experience in managing SAP S4 HANA ERP

Expert in managing projects teams and expectations

Strong stakeholder communication skills with experience working in highly collaborative teams

Excellent people skills and ability to build respectful relationships with all levels

Self-motivated to perform effectively and provide accurate results

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