About the Role

Location

United Arab Emirates

Abu Dhabi

Abu Dhabi

Organization

EVP Global Functions

Business Unit

Innovation

Full / Part time

Full-time

Experience Level

Experienced Professional

A Snapshot of Your Day

We\'re looking for a Digital Product Co-Ordinator to join us in our Abu Dhabi office. You\'ll be responsible for building long term sustainable relationships with our customers, advocating customer needs internally, driving customer engagement and collaboration initiatives to co-create innovative digital solutions and products. You will work closely with business areas in developing the commercial strategy and shaping development of our products and services to ensure customer satisfaction.

How You\'ll Make An Impact

\xe2\x97\x8f Foster a collaborative environment by organizing and facilitating workshops, ideation sessions, and co-creation activities with customers.

\xe2\x97\x8f Leverage customer insights to understand customer needs and pain points to drive development of new, innovative ideas that will stretch the organization and push the boundaries within the industry.

Implement customer co-creation strategy for the development of minimum viable products aligned with company\'s digital roadmap and vision.

\xe2\x97\x8f Collaborate with internal stakeholders, software developers, subject matter experts and customers to enable smooth co-creation process

\xe2\x97\x8f Advocate for customer-centric mentality and ensure that customer feedback is considered throughout the digital product development roadmap.

\xe2\x97\x8f Define specific value for each digital product along with the customer and verify value proposition based on achieved results.

\xe2\x97\x8f Maintain a high level of customer engagement to increase the probability for customers to participate in activities and increase chances of the customer acting as an ambassador for SE digital products.

What You Bring

\xe2\x97\x8f Minimum 3 years in handling customer relationships

Excellent communication and facilitation skills to engage and collaborate with diverse groups of stakeholders.

\xe2\x97\x8f Passion for innovation, customer-centricity, and continuous improvement.

\xe2\x97\x8f Project organizational skills to drive co-creation initiatives from ideation to implementation.

\xe2\x97\x8f Experience working in a customer success role, ideally within a SAAS company.

\xc2\xb7 Experience of working in the area digital twins/ digital twinning

\xe2\x97\x8f Are highly detail-oriented and able to manage multiple projects simultaneously.

\xe2\x97\x8f Are organized and methodical with excellent follow-up to ensure client expectations and deadlines are met

About The Team

The Siemens Energy Innovation Centre Abu Dhabi is researching and developing new technologies to help us build a competitive portfolio and the right technology. We focus on innovating through co-creation with partners, customers, start-ups, and academia in all five Fields of Action with a main focus on Power-to-X and Decarbonized Heat and Industrial Processes.

Decarbonized Heat & Industrial Processes specifically focuses on both Heat and Industrial Emissions. We aim to help our industrial customers produce heat as efficiently and environmentally friendly as possible, reducing their emissions at the same time. Industrial heat pumps and smart, integrated digital tools are examples of the products we develop.

Power-to-X is a vital lever to decarbonize all sectors through bringing renewable energy from the power sector to other sectors and by this decarbonize mobility, heat, industry, and power generation. Power-to-X is building on our strengths in the power business and explores new fields in the chemical and gases business, where building an eco-system of partners is key.

The Innovation Centre Abu Dhabi is a new department embedded in the Global Function Innovation. We aim to develop new technologies together with our partners to successfully shape the energy transition. If you find this interesting and are passionate about this subject too, then join us and help make the difference.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+countries while ensuring our climate is protected. With more than 92,000dedicated employees, we not only generate electricity for over 16% of the global community, but we\'re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fuelled by over 130 nationalities. Siemens Energy celebrates character- no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Siemens Energy