Digital Business Analyst
Dubai, United Arab Emirates
Job Description
We are seeking a Technical/ Digital Business Analyst to serve for Mega Real Estate development company based in Dubai - UAE. The Digital Business Analyst will be responsible for a full range of activities, which ensures the effectiveness and excellence of IT across company business units and departments. The Digital Business Analyst is required to gather the business requirements and convert to technical specifications. The responsibilities include but are not limited to documenting business requirements following standard templates, translating technical concepts to business case and business information to technical design, clarifying requirements to project teams, verify and validate the deliverables against the customer requirement specifications. The Digital Business Analyst\xe2\x80\x99s primary objective is to assist the business to implement new solutions and enhancements to existing systems in a cost-effective way by determining the requirements of a project and communicating them clearly to stakeholders, facilitators, partners and project team members.Must have strong experience in business analysis and project management delivering small to large solutions on low-code systems, Omni Channel platforms, Websites, Mobile Apps, Online Services, Digital Payments, Payment Gateways, Feedback management, chatbots, digital transformation and system automations using Robotic Process Automation. Job Responsibilities:
- Works closely with business stakeholders at all levels to identify their needs and prepares business requirements specifications documents and obtains management approvals for full understanding of business needs.
- Translates business needs into detailed requirements, visual flows, use cases and shapes solutions in alignment with IT strategy.
- Manages user testing cycle and organises user training to ensure solution meets requirements and results in business satisfaction with delivered solution and communicates the status to IT Strategy & Governance and all stakeholders.
- Ensures all projects are delivered as per the agreed project management methodologies from requirements capture, analyses, leads development resources, tracks milestones/deliverables, testing & deployments through to business sign off and go-live.
- Creates and builds relationship channels with internal customers and external customers (Business Units & Vendors).
- Provides consultancy in Technology and Operations Business Process design and re-engineering, gathers information on competitor technology and selection parameters and stays abreast of industry trends in the business and technology.
- Communicates regularly back to business managers on the status of projects and business requests.
- Continually monitors the performance and utilization of implemented systems and adjust action plans to achieve target usage and system stability.
- Provides business support and consulting to users in requests related to low-code systems, Omni Channel platforms, Websites, Mobile Apps, Online Services, Digital Payments, Payment Gateways, Feedback management, chatbots, digital and emerging technologies.
- Present and conduct reviews of new solutions with project managers, stakeholders, and other involved parties.
- Creative, but technical problem solver: quick thinking and fully engaged at all points in the solution from strategy to support.
- Identify and resolve design problems as assigned making recommendations to improve usability as appropriate.
- Cultivate an understanding of industry trends and share insights with the project teams.
- Plan and implement usability tests throughout project lifecycle and analyze results for resolving UI and system design issues.
- Good sense of what is required of a great user interface and system functionality.
- Perform technical troubleshooting in a wide range of different customer situations.
- Work with project management team to develop overall scope and implementation requirements.
- Minimum of five years\xe2\x80\x99 experience in similar field.
- Project Management Professional certification (Scrum or PMP) or equivalent experience.
- Strong record of delivering cross-functional Web, Mobile, digital and emerging technologies and automation projects with success.
- Real estate industry experience is ideal.
- Must have a Business Background with an IT focus.
- Knowledge of the assigned business area\xe2\x80\x99s products and processes
- Experienced in the strategic use of technology in managing and growing a business
- Ability to understand and communicate complex business requirements in technical terms
- Ability to understand and communicate/present detailed & advanced Business solutions.
- Ability to engage, set expectations & influence clients and is a strong team player.
- Client service oriented and can work in multi-cultural environment.
- Bachelors Degree in IT, (with focus in IT.)
- Strong communication skills (phone, e-mail, and in-person)
- Team oriented: engaging with a group of people to conquer project tasks.
- Ability to work effectively with non-technical personnel
- Interested in advanced technologies and software.
- Digital Business Analyst: 5 years (Required)
- Project Management Professional certification Scrum or PMP: 2 years (Required)
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Job Detail
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Job IdJD1504862
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned