Job Description

Our facility is currently hiring for a Dental Insurance Officer

- Must have 5 years dental/Medical insurance experience in UAE

Proven experience in dental insurance, medical billing, or a similar healthcare administrative role. Strong knowledge of dental insurance policies, claim submission procedures, and coding.

Key Responsibilities:

Insurance Verification:

Verify patients' dental insurance coverage, eligibility, and benefits before appointments. Confirm co-pays, deductibles, and treatment limitations.

Claims Management:

Prepare, submit, and track dental insurance claims. Follow up on pending or denied claims and resubmit when necessary. Ensure claims are processed accurately and in a timely manner.

Patient Communication:

Explain insurance coverage, benefits, and financial responsibilities to patients. Assist patients with insurance-related questions or documentation.

Coordination With Insurance Providers:

Liaise with insurance companies to clarify policies, resolve discrepancies, and confirm approvals or pre-authorizations. Maintain strong professional relationships with insurance representatives.

Documentation & Record-Keeping:

Maintain accurate patient insurance records in the clinic management system. Ensure all insurance information is updated and compliant with clinic policies and regulations.

Financial Reconciliation:

Review Explanation of Benefits (EOBs) and reconcile with clinic billing records. Identify and correct payment discrepancies.

Compliance & Policies:

Stay updated on insurance regulations, coding requirements (e.g., CDT codes), and policy changes. Ensure adherence to patient confidentiality and data protection standards.
Job Type: Full-time

Application Question(s):

Do you live in Dubai?
Experience:

Insurance Coordinator: 2 years (Required)
License/Certification:

* Dental Coding & Billing Certification (Required)