Job Description

Job Title: Delivery Assistant - Frozen Foods

Overview

The Delivery Assistant supports the delivery driver with the safe and timely transport of frozen food products to retail stores, restaurants, and other clients. This role involves handling temperature-sensitive goods, maintaining cold-chain standards, and ensuring accurate, damage-free deliveries.

Key Responsibilities

Assist in

loading and unloading frozen food products

into and from refrigerated vehicles. Ensure all products remain within required

temperature ranges

throughout transport. Verify

delivery documents, invoices, product codes, and quantities

before dispatch and upon delivery. Help organize goods in the vehicle to

prevent damage and maintain proper airflow

for consistent cooling. Provide

navigational support

and assist the driver with route planning when needed. Communicate politely with customers and obtain

signatures, confirmations, or returns

. Follow

cold-chain handling procedures

to keep products safe and compliant. Assist with the

cleaning and defrosting

of refrigerated compartments when necessary. Report any

temperature deviations, equipment issues, or delivery discrepancies

immediately. Support in

stock rotation

(FIFO) when loading products.

Skills & Qualifications

Ability to lift, move, and carry

heavy boxes or crates

(often up to 25-30 kg). Understanding of

food safety standards

and handling of frozen/chilled products (training can be provided). Good

teamwork, communication, and customer service

skills. Basic

numeracy

for checking orders and documentation. Strong sense of

responsibility, punctuality, and attention to detail

. Previous experience in delivery, warehousing, or food handling is an advantage.

Working Conditions

Work involves

cold environments

, including refrigerated trucks and freezer areas. Early mornings, weekends, and

overtime during high-demand periods

may be required. Frequent lifting, walking, and handling of temperature-sensitive goods.

Ideal Candidate

The ideal Delivery Assistant is

physically fit

, reliable, safety-conscious, and comfortable working in cold environments. They should be committed to maintaining product integrity and providing excellent service to customers.

Job Type: Full-time

Pay: AED1,100.00 - AED1,200.00 per month