The Delivery Assistant supports the delivery driver with the safe and timely transport of frozen food products to retail stores, restaurants, and other clients. This role involves handling temperature-sensitive goods, maintaining cold-chain standards, and ensuring accurate, damage-free deliveries.
Key Responsibilities
Assist in
loading and unloading frozen food products
into and from refrigerated vehicles.
Ensure all products remain within required
temperature ranges
throughout transport.
Verify
delivery documents, invoices, product codes, and quantities
before dispatch and upon delivery.
Help organize goods in the vehicle to
prevent damage and maintain proper airflow
for consistent cooling.
Provide
navigational support
and assist the driver with route planning when needed.
Communicate politely with customers and obtain
signatures, confirmations, or returns
.
Follow
cold-chain handling procedures
to keep products safe and compliant.
Assist with the
cleaning and defrosting
of refrigerated compartments when necessary.
Report any
temperature deviations, equipment issues, or delivery discrepancies
immediately.
Support in
stock rotation
(FIFO) when loading products.
Skills & Qualifications
Ability to lift, move, and carry
heavy boxes or crates
(often up to 25-30 kg).
Understanding of
food safety standards
and handling of frozen/chilled products (training can be provided).
Good
teamwork, communication, and customer service
skills.
Basic
numeracy
for checking orders and documentation.
Strong sense of
responsibility, punctuality, and attention to detail
.
Previous experience in delivery, warehousing, or food handling is an advantage.
Working Conditions
Work involves
cold environments
, including refrigerated trucks and freezer areas.
Early mornings, weekends, and
overtime during high-demand periods
may be required.
Frequent lifting, walking, and handling of temperature-sensitive goods.
Ideal Candidate
The ideal Delivery Assistant is
physically fit
, reliable, safety-conscious, and comfortable working in cold environments. They should be committed to maintaining product integrity and providing excellent service to customers.
Job Type: Full-time
Pay: AED1,100.00 - AED1,200.00 per month
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