Debt Collection Officer
Dubai, DU, AE, United Arab Emirates
Job Description
We are seeking a motivated and detail-oriented
Debt Collector
with1-2 years of experience
to join our collections team. The ideal candidate will be responsible for recovering outstanding debts from clients, maintaining accurate records, and ensuring a high standard of customer service while complying with legal and company policies.Key Responsibilities:
Contact debtors via phone, email, or mail to recover outstanding payments. Negotiate repayment terms and establish payment plans in line with company policies. Update account information and maintain detailed records of all communication and payment arrangements. Follow up on promised payments and escalate accounts as needed. Work with the legal team or external collection agencies when necessary. Handle disputes and inquiries professionally, ensuring a positive customer experience. Achieve individual and team collection targets. Maintain compliance with relevant debt collection laws and regulations.
Required Skills and Qualifications:
1-2 years of experience in debt collection or a related field. Good understanding of debt recovery processes and legal regulations. Excellent communication and negotiation skills. Strong problem-solving abilities and attention to detail. Basic computer proficiency, including MS Office and collection software (e.g., CRM tools). Ability to work under pressure and meet deadlines.
Preferred Qualifications:
Experience in [industry-specific collections, e.g., medical, telecom, banking]. Knowledge of FDCPA or other regional debt collection laws.
Job Types: Full-time, Permanent
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Job Detail
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Job IdJD1953356
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned