JOB PURPOSE
To design, develop, implement, maintain and enhance key technology and digital platforms and solutions to ensure the achievement of business outcomes safely and securely, working with cross-skilled squads and vendors
GROUP
Group Business Services
JOB FAMILY
Technology Services

KEY WORKING RELATIONSHIPS:

1. Line Manager
To receive direction and support, discuss performance and ensure objectives are met
Daily
2. Direct Reports
To provide direction and support, manage performance and development
Daily
3. Peers
To provide support for Business/Infrastructure Projects
Daily
4. Internal Stakeholders
To provide support for Business/Infrastructure projects
Ad hoc
5. External Vendors
To resolve/escalate support issues and obtain updates on new products/features
Ad hoc

ACCOUNTABILITIES:

1.Engineering Delivery and Excellence.

Design, develop, implement, test, maintain and upgrade reliable, scalable, resilient, high quality, cloud-native and secure platforms, components, systems and apps in order to support in high performing cross-functional squads
Identify, establish and maintain all documentation related to design, implementation, maintenance and operations to ensure ongoing visibility, understanding and compliance around system behaviour
Participate in and conduct code reviews to ensure code quality, consistency and adherence to coding standards
Review data structures and identify opportunities, including producing reporting as required, in order to maximise performance Collaborate with engineering teams around change control, testing, incident management, troubleshooting, and release management to ensure smooth and reliable software deployment using modern cloud-native approaches Manage technical debt within established tolerance thresholds to ensure reliable and safe experiences for internal and external customers
Implement security best practices in order to protect software from vulnerabilities and threats
Stay up to date with current trends and practices in digital technology in order to organise effective knowledge transfers with peers and other teams.

SYSTEMS ENGINEER
Systems Engineer - Applications
Systems Engineer - Data Centre
Systems Engineer - Data Platform
Systems Engineer - Enterprise Backup
Systems Engineer - End of Day (EOD) Operations
Systems Engineer - Modern Workplace
Systems Engineer \xe2\x80\x93 Enterprise Monitoring
Systems Engineer \xe2\x80\x93 Network Operations Centre (NOC)
Systems Engineer - Procurement
Systems Engineer - Unix and Data Platform
Systems Engineer - Virtualisation
Systems Engineer \xe2\x80\x93 Wintel

Skills

EXPERIENCE, QUALIFICATIONS & COMPETENCIES
Minimum Experience
At least 3 years of experience in designing, implementing and operating an enterprise class network in a medium organisation
At least 3 years of experience in network architectures, security, and best practices for an enterprise network
At least 3 years of experience in incident management and resolution, managing software releases and configuration management, banking operations and related problems
Minimum Qualifications
Bachelor\xe2\x80\x99s Degree in Computer Science or Engineering
Professional Qualifications
Cisco Certified Network Professional (Data Centre, Security, Route/Switch) or equivalent
ITIL \xe2\x80\x93 Foundation course for IT Service Management
Knowledge and Skills
Knowledge of Data Network technologies and protocols (i.e. routers, switches, network controllers, NFV, BGP, MPLS, QoS, DNS/DHCP)
Knowledge of Network Security technologies and protocols (i.e. Firewall, IPS, WAF, VPN, IPSEC, DDoS, NAT, 802.1x, SWG, UTM, TLS)
Knowledge of IPT and Unified Communications technologies

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