Job Description

Position Overview

LITS Services is looking to hire an experienced Microsoft Dynamics 365 CE/CRM Techno-Functional Consultant to join its large Microsoft Dynamics 365 CE/CRM projects. The Consultant will be responsible for reviewing client business processes, re-engineering the client's processes to improve efficiency, and performing many of the functional & technical tasks required for successful CRM implementations. You must have a good knowledge of the CRM series and hold certifications. You will work mostly at offsite & would require travel onsite to work project deliverables.

Job Responsibilities:

Maintain functional & technical knowledge of Microsoft Dynamics 365 CE/CRM modules mainly, Sales, Customer Services, Marketing & Field Services. Deliver professional functional & technical consulting of new implementations and support for Dynamics CRM implementation. Thrive at customer interaction & engagement. Collaborate with Product Management and Business Process Owners to analysis and design business requirements. Translate business requirements into detailed User Stories and corresponding Acceptance Criteria
Serve as a liaison between business and technology to translate business solutions, designs, and processes into development work for Agile Release Train Scrum Teams.

Proactively document solutions, processes, designs, and lessons learned.

Incorporate learnings into future solution design considerations.

Work closely within the technology team to shape the technical landscape of the assigned application processes and technology.

Support 3rd party products as added to product stack.

Required Qualifications:

Candidate must have a bachelor's degree in computer science or related field. 3-5+ years of consulting or project experience specifically in Microsoft Dynamics 365 CE/CRM Modules. Strong advisory and presentation skills. Ability to communicate effectively to the client and all levels within the organization. Experience with both CRM on-premises and online versions. Strong knowledge of coding standards and methodologies. Well versed in writing C# & JavaScript code. Strong technical functional background with demonstrated experience in custom codes, plugins, workflows, JavaScript & web resources. Must have experience using TFS/DevOps and solution management. Familiarity with Agile methodology. Dynamics stack experience of Microsoft Dynamics 365 CE/CRM is a MUST.
Job Types: Full-time, Permanent

Pay: AED10,000.00 - AED12,000.00 per month

Application Deadline: 30/08/2025