Job Description

Role Description:

To coordinate and manage the end-of-the-end customs clearance and logistics operations for the auto and marine divisions (import/export of vehicle parts, marine engine/spare parts, equipment, etc.). Ensures compliance with customs and trade regulations, timely shipments, cost-effective transport, and smooth coordination among internal teams (procurement, operations, sales) and external stakeholders (freight forwarders, customs brokers, carriers).

Key Tasks:

Customs & Clearance:

Manage Dubai Trade accounts for the entire group. Oversee import customs clearance for all incoming shipments in full compliance with Dubai customs regulations. Prepare, review and submit import/export documentation (commercial invoices, packing lists, bills of landing, airway bills, certificates of origin, dangerous goods declarations if applicable). Ensure accurate HS code classification, application of duty exemptions, and adherence to port authority requirements. Submit all original documents to Dubai Customs within the required timelines. Liaise with customs brokers, freight forwarders and port/terminal authorities to ensure timely clearance of goods. Monitor and ensure compliance with UAE & GCC customs regulations and trade requirements (e.g., duties, exemptions, free-zone clearances). Maintain accurate customs & logistics filing systems and support audits. Manage Zajel and Noqodi & EDAS accounts.

Order & Supplier Coordination / Shipping & Logistics Coordination:

Maintain shipment status dashboards, KPIs (e.g., on-time delivery, clearance delays, transport cost variance). Send SMAG orders to suppliers and monitor consignment readiness per the production schedule. Track and follow up on shipment progress to ensure on-time delivery. Monitor transport costs, transit times, delivery performance; propose improvements, reduced downtime and logistics overheads. Work with procurement, warehousing, operations and sales teams to ensure timely fulfilment of parts/equipment orders. Address and escalate any order-related issues such as production delays or missing items Coordinate with shipping lines and suppliers to ensure timely shipment readiness and arrival. Arrange and collect Delivery Orders from shipping lines to prevent demurrage or detention charges. Verify consistency of cargo details between shipping documents and Bills of Lading. Arrange transportation and release of shipments from ports. Work closely with freight forwarders and transporters to manage cargo movements. Negotiate shipping and transportation rates with agents to optimize cost. Obtain and review freight quotations and ensure payment processing in line with order terms.

Insurance & Claims Handling:

Support the marine insurance team in claiming submissions and protest letters. Prepare and maintain marine insurance documentation for import/export shipments. Ensure complete documentation to support all insurance claims. Coordinate with the insurance team and suppliers to resolve shipment-related issues promptly.

Health, Safety & Quality:

Adhere to company HSE and quality procedures when coordinating transport, handling marine/auto parts, and customs clearance. Ensure compliance with internal logistics SOPs and regulatory safety standards relevant to transport of parts/equipment.

Knowledge, Qualifications & Skills required:

Bachelor's degree in supply chain management, Logistics, Business Administration, or related field. Minimum 3-5 years of relevant experience in customs clearance/logistics coordination, preferably in UAE/GCC region and/or with auto/marine or parts industry. Strong working knowledge of customs procedures, import/export documentation, Incoterms, freight forwarding. Experience coordinating multimodal shipments (sea/air/road) and liaising with freight forwarders, carriers, customs brokers. Proficient in MS Office (especially Excel) and ideally familiar with ERP/WMS systems. Excellent communication skills (internal stakeholders, external agents) and ability to manage multiple shipments & deadlines. Attention to detail, strong organizational and problem-solving skills.
Job Type: Full-time