Job Description

JOB DESCRIPTION

Discover the new Ritchie Bros.

When you join Ritchie Bros., you'll be part of a diverse, global team that's focused on delivering great customer experiences. If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team.



We are looking for a Customs and Shipping Coordinator to join our team in

Dubai.

The Opportunity:

We're looking for a

Shipping and Customs Documentation Officer

to manage and coordinate all documentation for international shipments, ensuring compliance with Dubai Customs, Jebel Ali Free Zone (JAFZA) regulations, and Incoterms. You'll play a key role in supporting Ritchie Bros. auction operations by collaborating with internal teams, freight partners, and customs authorities to ensure smooth, timely, and compliant shipment processes.

Key Responsibilities

Prepare and manage shipping documentation

-- including Commercial Invoices, Packing Lists, Bills of Lading, and Certificates of Origin -- ensuring accuracy, completeness, and compliance with all regulatory requirements.

Oversee customs clearance processes

by preparing import/export declarations through Dubai Trade and JAFZA systems, ensuring adherence to current customs policies and timely resolution of any clearance issues.

Coordinate with freight forwarders, shipping lines, and carriers

across sea, air, and land transport to monitor shipment progress and ensure on-time delivery.

Apply and advise on Incoterms 2020

to ensure correct allocation of responsibilities, costs, and risks across all trade transactions.

Support Ritchie Bros. auction operations

by managing pre- and post-sale documentation, customs clearances, and ownership transfer processes for equipment moving through Jebel Ali and across UAE borders.

Collaborate with internal departments and external partners

to provide timely updates, respond to inquiries, and ensure seamless coordination throughout the shipping cycle.

Contribute to process improvement

by identifying opportunities to streamline documentation and compliance procedures while maintaining accuracy and efficiency. Perform other duties as assigned.

Here is what you bring:

We're looking for a

highly organized, detail-oriented professional

who thrives in a fast-paced logistics environment. You take ownership of your work, enjoy solving problems, and collaborate effectively with others to deliver accurate and timely results.


Native Arabic speaker with

excellent English communication skills

(written and spoken).

Bachelor's degree

in Logistics, Supply Chain, International Trade, Business Administration, or a related field.

5-7 years of experience

in shipping, logistics, and customs documentation within the UAE. Proven hands-on experience with

Dubai Customs procedures

and the

Dubai Trade Portal

. Strong understanding of

Jebel Ali Free Zone (JAFZA)

regulations and operational requirements. Solid knowledge of

Incoterms 2020

and

freight forwarding processes

.

What We Offer

Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career - we've proven this throughout our 60+ years in business. And, we'll take care of you along the way. Here's how:


A competitive salary and benefits package. Opportunity to work in a dynamic and growing international environment. Professional development and growth opportunities. Exposure to high-volume international logistics operations, including specialized movements of heavy equipment.

Job Identification
6712
Posting Date
10/31/2025, 10:20 AM
Locations
Gate 8, Junction 9, Jebel Ali Free Zone, AE
(On-site)
Degree Level
Some College
Job Schedule
Full time
Minimum Salary
+


Maximum Salary
+