Customer Support Intern (english Speaking, Remote, Pre Employment Role)
Agadir, 9, MA, Morocco
Job Description
xPage is launching a next-generation AI-powered eCommerce platform, and we're expecting a big wave of users. We're looking for a
Customer Support Intern
to help us manage incoming user questions across live chat (Intercom), email, and Discord.This is a
remote, pre-employment internship
with flexible hours , ideal for someone who wants real startup experience and strong English communication skills.Responsibilities:
Respond to customer inquiries via Intercom, email, and Discord. Escalate technical or account issues to the internal team. Organize feedback and support requests for the product team. Maintain a friendly, helpful tone, you're the human face of xPage.
Requirements:
Excellent written English (grammar, clarity, and tone). Available at least
6-8 hours per day
, especially during the launch week. Basic understanding of eCommerce or SaaS is a plus. Comfortable using Intercom, Discord, and Slack (or willing to learn fast).Contract & Benefits:
Type:
3-month internship (Pre-Employment Trial)Compensation:
Small stipend (optional), with reward opportunity post-launch.Certificate:
Internship certificate and job consideration post-launch.Location:
Fully remote -- open globally.Job Types: Full-time, Internship
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Job Detail
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Job IdJD2227963
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAgadir, 9, MA, Morocco
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EducationNot mentioned