Customer Support Executive
Al Quoz, DU, AE, United Arab Emirates
Job Description
Deliver outstanding customer service via phone, email, WhatsApp, in-app chat, and ticketing tools.
Manage and resolve customer queries efficiently using ticketing tools (e.g., Zendesk, Freshdesk).
Process orders, coordinate with the logistics team, and ensure timely pick-up and delivery.
Collect and analyze customer feedback to drive service improvements.
Maintain detailed and accurate customer records in our CRM system.
Qualifications & Skills
Must be fluent in English
(both written and spoken); additional languages are a plus.Experience with ticketing tools (e.g., Zendesk, Freshdesk)
Preference for candidates with previous experience in the laundry industry.
Immediate joiners preferred
1-2 years of experience in customer support. Excellent communication and problem-solving skills. Creative mindset with strong attention to detail. Ability to multitask and thrive in a fast-paced environment.Job Type: Full-time
Pay: AED2,000.00 - AED2,500.00 per month
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Job Detail
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Job IdJD2009760
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAl Quoz, DU, AE, United Arab Emirates
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EducationNot mentioned