Customer Services Assistant
Job Description
Responsibilities:Respond to customer inquiries via phone and email in a timely and professional manner.Resolve customer issues, complaints, or concerns by providing appropriate solutions / alternatives, during pre-show communication and onsite request.Understand Clients products and services, particularly main contracting services offering to effectively assist customers and provide accurate informationAssist exhibitor with placing orders (ie Event Plus online portal or onsite orders) and assist Customer Service Administrators with CRM order report.Ensure compliance with company policies, procedures, and standardsAttend the onsite helpdesk during the build-up and show days for any exhibitor onsite request.
Skills Required
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Job Detail
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Job IdJD2013031
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:DH 6,500-7,500 per month
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned