FEMALE Call Center Agent - Rosmetic Medical Center
Key Responsibilities
Handle
inbound calls
to book, confirm, and reschedule appointments
Answer patient inquiries regarding services, treatments, and clinic policies
Make
outbound calls
for appointment reminders, follow-ups, and client re-engagement
Promote current services, packages, and limited-time offers in a professional manner
Accurately update the
CRM system
with patient information and follow-up actions
Coordinate closely with the front desk, nurses, and doctors to ensure smooth patient flow
Maintain strict
patient confidentiality
and detailed call records
Requirements
Minimum
1 year of call center or customer service experience
(Healthcare or medical aesthetics experience is a strong advantage)
Excellent spoken English
(additional languages are a plus)
Friendly, empathetic, and patient-focused communication style
Strong organizational skills and attention to detail
Ability to multitask in a fast-paced, client-focused environment
What We Offer
Work in a premium medical aesthetics environment
Supportive and professional team culture
Opportunities for growth within the clinic
Job Types: Full-time, Permanent
Ability to commute/relocate:
Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
medical call center agent: 1 year (Preferred)
Language:
English (Required)
Location:
* Dubai (Required)
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