Customer Service Call Center Agent
Dubai, DU, AE, United Arab Emirates
Job Description
We are looking for a
motivated and professional Female Call Center Agent
who is fluent in bothArabic and English
to join our growing team. The ideal candidate will be responsible forhandling incoming and outgoing calls
,following up with leads
, andsupporting sales and marketing efforts
by maintaining excellent client communication.Key Responsibilities:
Handle inbound and outbound calls in Arabic and English Follow up with leads and convert them into potential clients Maintain accurate records of client interactions in CRM Coordinate with the sales and marketing teams for campaign support Provide excellent customer service and answer inquiries clearly Schedule appointments and send reminders to clients Meet daily/weekly KPIs and reporting tasks
Requirements:
Fluent in Arabic and English
(both spoken and written) Female candidates only (due to team requirements) Previous experience in acall center or telesales
role is a plus Strong communication and persuasion skills Organized and detail-oriented Basic computer proficiency (Excel, CRM systems, etc.) Able to work under pressure and meet targetsSalary & Benefits:
Competitive salary based on experience Performance-based incentives Positive and supportive working environment Career growth opportunities within the company
Job Type: Full-time
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Job Detail
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Job IdJD1847316
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned