Customer Service Team Leader Shift In Charge

United Arab Emirates, United Arab Emirates
Ignite
14 Current Jobs Openings
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Job Description

We are recruiting on behalf of our client, a leading digital e-commerce business, for a Customer Service Team Leader - Shift In-Charge.
They are in search of a proactive leader who can:

  • Run smooth customer support operations during shifts
  • Manage ticket flow and monitor agent performance/KPIs
  • Handle escalations and coordinate crisis responses
  • Ensure clear, reliable shift handovers in a fast-paced environment
If you have experience leading customer service teams in e-commerce-driven businesses and are results-driven with strong people and operational skills, this could be a great fit. The client offers a competitive salary and benefits package.
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Skills Required

Customer Service
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Job Detail

  • Job Id
    JD2001173
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    United Arab Emirates, United Arab Emirates
  • Education
    Not mentioned
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