Customer Service Specialist
Job Description
Responsibilities:Managing emails from banks and corporate clients, extracting relevant data, and creating tickets in Jira for operational purposes.Providing case updates to banks via email.Sending reports to banks on a daily basisServing as a liaison between the bank and analysts for escalations or queries.Updating and maintaining MIS daily and sharing case updates at the end of the day.Entering case details into SAP.Required Skills1 to 3 years' experience.Bachelor's degreeExperience working with Multinational Company preferredCustomer service experience within UAE desired.Excellent telephone manners and listening skillsExcellent English speaking & writing skillsMulti -Tasking is essentialComprehensive understanding of Microsoft ExcelExperience in dealing with multiple departments within an organizationOrganized with proven administration experienceAttention to details
Skills Required
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Job Detail
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Job IdJD2278144
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:DH 4,000-5,000 per month
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned