Customer Service Specialist

Dubai, United Arab Emirates

Job Description

  • Customer Service for International Business Department responsible for handling international parcels or cargo shipments
  • Order assignment management;
  • Prepare and confirm all the export or import documents;
  • Arrange the pick up on time;
  • Prepare daily/Weekly/Monthly delivery report to the customer;
  • Handling email queries and communication;
  • Update and exceptions on system ontime;
  • Calculating each shipment cost and preparing the ledgers with all shipment details.
  • Monthly invoices checking;
  • Customer call answering and deal with complaints and inquires.
Requirement: 1.Aramex(or UPS/DHL) international parcels handling experience 2.Freight forwarding and logistics experience will be a plus CAN SPEAK CHINESE (REQUIRED) Job Types: Full-time, Permanent Salary: From AED4,000.00 per month Application Question(s):
  • Do you have previous Freight or Logistics background?
  • How much is your salary expectation?
  • Can you join immediately?
  • Do you speak Chinese language?
Experience:
  • customer service: 1 year (Required)
Language:
  • Chinese (Required)
Shift availability:
  • Day Shift (Preferred)
  • Night Shift (Preferred)

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Job Detail

  • Job Id
    JD1430108
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned